Process Technician – Injection Molding

the LEGO Group; Richmond (VA); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and Disability Insurance

Headspace Wellbeing

Colleague Discount

Bonus Scheme

Hybrid Work Policy

Job summary

LEGO Group in Richmond, VA seeks a Process Optimization & Performance professional to elevate injection molding processes, analyze data, and standardize best practices across teams. You will lead troubleshooting, root-cause analysis, and mold qualification efforts while supporting new product introductions and ramp-ups in a fast-paced manufacturing environment.

The role emphasizes technical leadership, process governance, and continuous improvement, with domestic and international travel as

Qualifications

• 5+ years of advanced injection molding experience.
• Expertise in scientific molding and process optimization.
• Experience with mold qualification, process validation, and production launches.
• Willingness to travel domestically and internationally.
• Starting hourly rate of $31.60.

Responsibilities

• Optimize injection molding processes to improve safety, quality, productivity, cost, and Overall Equipment Effectiveness (OEE).
• Analyze process and manufacturing data to improve capability, stability, repeatability, cycle times, scrap, and uptime.
• Monitor production and implement process improvements to maintain optimal processing conditions and standardize best practices.
• Lead troubleshooting of complex molding issues involving molds, machines, materials, automation, auxiliary equipment, and process variation.
• Conduct root cause analysis and implement corrective actions to restore process stability and production performance.
• Support mold qualification, requalification, process validation, and mold testing following repairs, engineering changes, transfers, and launches.
• Assist with implementing new molds, materials, technologies, and production platforms while supporting new product introductions and ramp-ups.
• Coach and mentor Technicians, Setters, Operators, and Production Team Members on scientific molding principles, troubleshooting, and technical best practices.
• Serve as a technical resource for cross-functional problem solving, continuous improvement, and knowledge sharing across local and global teams.
• Conduct process audits to ensure compliance with global standards, process controls, safety, quality, and environmental requirements.
• Maintain process documentation, mold cards, work instructions, and operating standards while identifying risks and recommending improvements.

Skills

Advanced injection molding

Scientific molding

Process optimization

Root cause analysis

Mold qualification & validation

Manufacturing data analysis

Technical coaching

Excel / manufacturing systems

Education

Associate degree / technical diploma

Scientific Molding certification (RJG)

Tools

Excel

Job description

Job Description

Process Optimization & Performance

• Optimize injection molding processes to improve safety, quality, productivity, cost, and Overall Equipment Effectiveness (OEE).

• Analyze process and manufacturing data to improve capability, stability, repeatability, cycle times, scrap, and uptime.

• Monitor production and implement process improvements to maintain optimal processing conditions and standardize best practices.

Advanced Troubleshooting & Technical Support

• Lead troubleshooting of complex molding issues involving molds, machines, materials, automation, auxiliary equipment, and process variation.

• Conduct root cause analysis and implement corrective actions to restore process stability and production performance.

• Support production recovery, startup activities, quality issues, and recurring equipment or process concerns.

Validation & Technology Implementation

• Support mold qualification, requalification, process validation, and mold testing following repairs, engineering changes, transfers, and launches.

• Assist with implementing new molds, materials, technologies, and production platforms while supporting new product introductions and ramp-ups.

Technical Leadership

• Coach and mentor Technicians, Setters, Operators, and Production Team Members on scientific molding principles, troubleshooting, and technical best practices.

• Serve as a technical resource for cross-functional problem solving, continuous improvement, and knowledge sharing across local and global teams.

Process Governance & Compliance

• Conduct process audits to ensure compliance with global standards, process controls, safety, quality, and environmental requirements.

• Maintain process documentation, mold cards, work instructions, and operating standards while identifying risks and recommending improvements.

Experience

• 5+ years of advanced injection molding experience in a manufacturing environment.

• Expertise in scientific molding, process optimisation, troubleshooting, and root cause analysis.

• Experience with mold qualification, process validation, production launches, and continuous improvement in high-volume manufacturing.

• Willingness to travel domestically and internationally for training as needed

• Starting Hourly Rate $31.60

Education

• Associate degree, technical diploma, certification, or equivalent combination of education and advanced injection molding experience.

• Scientific Molding, RJG, or equivalent certification preferred.

Technical Skills

• Advanced injection molding and scientific molding

• Process optimisation and continuous improvement

• Root cause analysis and statistical process control (SPC)

• Mold qualification and validation

• Manufacturing data analysis

• Technical coaching and cross-functional collaboration

• Microsoft Excel and manufacturing systems

Behavioural Competencies

• Analytical problem solving and attention to detail

• Strong communication and collaboration skills

• Ability to work independently with minimal supervision

• Continuous improvement mindset and adaptability in a fast-paced manufacturing environment

Compensation

The salary for this position has a range of $31.60 - $31.60 based on anticipated responsibilities, market benchmarks, and organisational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

Here are some of what to expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.