Process Technician

West Pharmaceutical Services, Inc; Williamsport (Lycoming County); Hybrid; USD 39,000 - 50,000; Full time

Job summary

West Pharmaceutical Services, Inc in Williamsport, PA is seeking a Process Technician to safely implement, optimize, and sustain injection molding processes and equipment to consistently produce high‑quality products for our customers.

The role requires adherence to safety, GDP, and 6S; responsibilities include maintenance, tooling installation, and cross‑department collaboration. 3 years of injection molding experience and robotics familiarity are preferred.

Qualifications

• High School Diploma or GED required.
• Associate’s degree in Plastic & Polymer Education preferred.
• RJG or similar injection molding training.

Responsibilities

• Maintain the injection molding process definition for all jobs.
• Utilize statistical analysis and troubleshooting to improve processes.
• Document corrective actions using GDP standards.
• Follow policies, rules, and procedures across departments.
• Safely install tooling and applicable equipment.
• Perform scheduled preventative maintenance.
• Support Lean Sigma programs and deliver targets.
• Ensure compliance with quality policy.

Skills

Production equipment

Hand tools

Root cause analysis

Teamwork

Communication

Education

High School Diploma or GED

Associate’s degree in Plastic & Polymer Education preferred

RJG injection molding training

Tools

3-axis robots

Injection molding tooling

Job description

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Title: Process Technician

Requisition ID: 75434

Date: Aug 17, 2026

Location: Williamsport, PA, US, 17701

Department: Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Process Technician is responsible for safely implementing, optimizing, and sustaining injection molding processes, molds, and equipment to consistently produce high-quality products for our customers. The role requires strict adherence to all safety, and processing protocols. The Process Technician must maintain a clean and safe work environment per the West 6S program, perform regular preventative maintenance, and assume material handling duties as needed. Additional responsibilities may be assigned to support operational objectives.

Essential Duties and Responsibilities

• Maintain the injection molding process definition for all jobs.
• Utilize statistical analysis of process data, along with troubleshooting techniques, to redefine and improve processes that fail to meet established product criteria.
• Properly document corrective actions using Good Documentation Practice standards (GDP).
• Ensures that established policies, rules, regulations, and procedures are followed.
• Effectively communicates between all departments.
• Safely and properly installs tooling and applicable auxiliary equipment.
• Completes all prerequisite tasks and documentation for starting a production tool.
• Effectively perform scheduled preventative maintenance of tools and equipment.

• Actively participate and comply with all West Health Safety Environment (HSE) programs and regulations.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Compliance with the company’s quality policy at all times.

• Additional duties as assigned.

Education

• High School Diploma or GED Required
• Associate’s degree in Plastic & Polymer Education preferred.
• RJG or similar injection molding training.

Work Experience

• 3 years of injection molding or comparable experience. Machine start up and shut down – mold pull / set activities.
• Setup and operation of 3 axis robots preferred.

Preferred Knowledge, Skills and Abilities

• Proficiency with a variety of production equipment, and hand tools.
• Ability to analyze details and strong problem-solving abilities.
• Strong communication and teamwork skills.
• Ability to interpret and apply work instructions.
• Ability to obtain a Powered Industrial Truck (PIT) license.
• Ability to read and interpret technical drawings, blueprints, and process control documentation.
• Possess a fundamental mechanical aptitude of mechanical principles and concepts.
• Proficient with Microsoft Office.
• Demonstrated ability to perform root cause analysis to identify and address underlying issues in production processes, improving efficiency and product quality.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Shift

This shift is Monday - Friday 3:30 PM - 12:00 AM.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.