Process Support Engineer

Applied Materials, Inc.; Boise (ID); On-site; USD 87,000 - 119,000; Full time

Benefits offered by this job

Stock award program

Bonus opportunities

Relocation assistance

Comprehensive benefits

Job summary

Applied Materials, Inc. is seeking a Process Support Engineer to guide products from concept to qualification on-site at Boise, ID. You will diagnose and repair complex systems, support customers, and work with R&D to develop leading-edge deposition and etch processes.

The role emphasizes data analysis, root-cause investigations, and clear communication to stakeholders. On-site travel and a comprehensive benefits package are included.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Bachelor’s Degree in STEM field.
• Experience using semiconductor real-time defect analysis tools and metrology tools.

Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects and ensures clear understanding of issues.
• Provides on-site installation, diagnostics, service and repair of complex equipment and systems.
• Analyze process and tool data to identify trends, troubleshoot issues, and support decision-making.
• Deliver written and verbal updates; prepare presentations on findings and recommendations.

Skills

Data analysis

Troubleshooting

Communication

Education

Bachelor’s degree in STEM

Tools

Semiconductor defect analysis tools

Analytical/metrology tools

Job description

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.What We OfferSalary:$86,500.00 - $119,000.00Location:Boise,IDYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.The Global Field Group (GFG) at Applied Materials is the frontline organization responsible for installing, sustaining, and optimizing the industry’s most advanced semiconductor manufacturing equipment at customer sites around the world. GFG partners closely with customers to ensure tools operate at peak performance, enabling reliable, high‑volume production of leading‑edge chips. Through a combination of deep technical expertise, rapid problem‑solving, and close collaboration with engineering and product teams, GFG plays a critical role in turning innovation into real‑world manufacturing success.Why Join Us:Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.Strategic Impact: Your role will directly influence our success and nurtures key customer relationships.Key ResponsibilitiesServes as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.Knowledge of 3 or more processes on 1 or more technologiesAnalyze process and tool data to identify trends, troubleshoot issues, and support decision-makingDeliver clear written and verbal communication to customers and internal stakeholdersPrepare and deliver presentations on findings, progress, recommendations, and technical updatesExperience Requirements :Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industryPreferred experience 3+ years’ experience in Applications or Process Engineering,Bachelor’s Degree in STEM field.Preferred Qualifications:Experience using semiconductor real-time defect analysis tools, relevant analytical or metrology toolsLocation: Boise, ID (on-site)Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 25% of the TimeRelocation Eligible:YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.