Process Supervisor

Sotera Health; Haw River (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Rx, Dental, Vision

401(k) company match

Paid holidays, vacation and sick time

Education assistance

Employee Assistance Program (EAP)

Job summary

Sotera Health is seeking a Process Supervisor to ensure maximum equipment utilization and to oversee scheduling and processing across multiple shifts. You will supervise Shift Supervisors, Operators and Material Handlers, ensuring operations meet regulatory and company standards.

Reporting to the General Manager or Operations Manager, this role requires coordinating with maintenance, ensuring calibration, and maintaining thorough documentation.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Five years’ experience in a production environment with two years of supervisory experience preferred.
• Must be able to read, write and speak fluent English.
• Must be willing to work established shifts.
• Intermediate Microsoft Office skills.
• Must be willing to carry a pager and be available 24/7 in the event of an emergency.

Responsibilities

• Ensures that all product runs are scheduled and run to customer turn-time and quality requirements.
• Maintains proper segregation of processed vs non-processed product.
• Coordinates downtime for preventative maintenance with the Maintenance Department.
• Reviews and approves final processing data to ensure compliance with customer specifications.
• Verifies instrumentation calibration prior to use.
• Prepares month-end reports detailing system performance.
• Provides direction and support for the Shift Supervisor and staff.
• Maintains documentation and adherence to requirements including physical counts, product segregation, palletizing, special handling, damage reports and company procedures.
• Reviews and approves weekly payroll hours.
• Responsible for training all operations employees.
• Assists with other tasks and special projects as assigned.

Skills

Fluent English

Shift work

On-call availability

MS Office

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office

Job description

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Reporting to the General Manager or Operations Manager, the Process Supervisor ensures maximum utilization of equipment, oversees or performs the scheduling and processing of product consistent with the customers’ timeframe and quality requirements for multiple shifts. Supervises Shift Supervisors, Operators and Material Handlers. May supervise Shipping/Receiving staff as directed by the facility General Manager. Ensures that all operations meet or exceed regulatory and Company standards.

Responsibilities

• Ensures that all product runs are scheduled and run in a manner consistent with the customers’ turn-time and quality requirements
• Maintains proper segregation of processed and non-processed product at all times
• Coordinates downtime for preventative maintenance with the Maintenance Department
• Reviews and approves all final processing data prior to certification to ensure that process parameters or loading patterns are in compliance with customer specifications
• Verifies that all instrumentation has been calibrated before use
• Prepares month end report that details system performance
• Provides direction and support for the Shift Supervisor, routine feedback on performance issues and information pertaining to the operation
• Maintains proper documentation and adherence to requirements including:
• Physical counts
• Product segregation
• Palletizing patterns
• Special handling requirements
• Damage reports
• Company procedures
• Reviews and approves weekly payroll hours
• Responsible for the training of all operations employees
• Assists with other tasks and special projects as assigned by the General Manager or Operations Manager
• SUPERVISION GIVEN: Supervises the work of others.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience
• Five (5) years’ experience in a production environment with two (2) years of supervisory experience preferred
• Must be able to read, write and speak fluent English
• Must be willing to work established shifts
• Intermediate Microsoft Office skills
• Must be willing to carry a page and be available 24/7 in the event of an emergency

Training Required

• Must complete all required training for a “Process Supervisor” as outlined in the training manual.

Benefits

Sotera Health offers a competitive benefits package that includes:

• Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
• 401(k) program with Company match that immediately vests
• Paid holidays, vacation and sick time
• Free financial planning assistance
• Paid parental leave
• Education assistance
• Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
• Employee Assistance Program (EAP)

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.