Process Operations Manager

Crothall Healthcare; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking an Operations Manager - Sterile Processing to lead the sterile processing department within a healthcare setting. You will direct functional activities, coordinate staff, and liaise between administration and hospital departments to deliver high-quality service.

The role requires prioritizing sterile processing functions, interpreting policies, and maintaining QA, safety, and infection control standards.

Qualifications

• 2–3 years of progressively responsible experience in Central Sterile operations or similar.
• CRCST sterile processing certification required.
• Strong work ethic, drive, and initiative for quality and customer service.
• Experience managing and training hourly staff.
• Proficiency with MS Office and related software.

Responsibilities

• Prioritizes, directs, and coordinates all sterile processing functions and activities.
• Interprets policies, procedures, standards, and regulations for personnel and staff.
• Prepares work schedules, assigns personnel, evaluates performance, and recommends personnel actions.
• Maintains departmental policies, quality assurance, safety, environmental, and infection control standards.
• Coordinates Central Supply/Services with OR and nursing units to provide prompt, efficient services.
• Sterilizes instruments, equipment, and supplies; supervises requisitioning, sorting, labeling, and issuance of equipment.
• Coordinates sterilization, assembly, and storage of medical supplies and equipment.
• Ensures staff compliance with sterilization techniques and procedures.
• Supervises, trains, and evaluates staff performance.

Skills

Staff training

People management

Customer service

Quality focus

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Working as an Operations Manager - Sterile Processing , you will be responsible for directing and leading all aspects of the operational needs of the sterile processing department. You will coordinate the tasks of the department associates, as well as assist in staff training and development. You will serve as a liaison between administration and hospital departments and deliver the highest possible level of service.

Prioritizes, directs, and coordinates all sterile processing functions and activities

Interprets policies, procedures, standards, and regulations as is appropriate to personnel/nursing and medical staff

Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel action

Maintains established departmental policies, procedures, objectives, Quality Assurance program, safety, environmental, and infection control standards

Coordinates Central Supply/Services with operating room functions and nursing unit/area functions and other user departments in order to provide services promptly and efficiently

Sterilizes instruments, equipment, and supplies as the need arises; Supervises the requisitioning, sorting, labeling, and issuance of professional equipment

Coordinates sterilization, assembly, and storage of medical supplies and equipment

Ensures staff compliance with sterilization techniques, policies, and procedures

Supervises, trains, and evaluates the performance of staff

High School Diploma or GED required; Bachelor’s degree preferred

• ~2 to 3 years of progressively responsible experience in Central Sterile operations unit or similar work required
• ~ CRCST applicable sterile processing certification required
• ~ Good work ethic, drive, and initiative for quality and customer service
• ~ experience managing and training hourly staff
• ~ Knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software such as MS Office

Crothall is a member of Compass Group USA

• Medical
• Dental
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

• com/wp- content/uploads/2023/08/2023_WageTransparency_Crothall.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis.