Process Lead

Hershey Company; Memphis (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

The Hershey Company Memphis plant is seeking a Process Lead to drive lean initiatives and TPM. The role focuses on developing standards for line tasks, training operators and mechanics, and owning centerlines, changeovers and daily management to drive zero-loss performance.

You will lead data collection through OSI PI and related tools, collaborate across teams, and advance a zero-loss culture through structured problem solving and Kaizen events.

Qualifications

• BS degree in engineering or related discipline; strong problem-solving skills.
• 3+ years’ experience in an automated manufacturing environment.
• Experience with Lean Manufacturing and TPM preferred.
• Excellent communication and leadership abilities.

Responsibilities

• Drive daily problem solving and data-driven planning as the problem-solving leader for the assigned Business Unit.
• Coach operators/maintenance on executing standards.
• Implement and sustain Hershey Lean program.
• Develop and manage equipment centerlines as needed.
• Improve and implement rapid changeover/Time To target Production initiatives.
• Develop standards for executing tasks on the line.
• Driving process efficiency on multiple production lines.
• Partner with project engineers/teams to ensure successful systems start-up during design and start-up.
• Provide visibility of top losses & Zero-Based Analysis across the site.
• Development of data collection through OSI PI, and development of improvement projects.
• To be a Leader in Lean Manufacturing/Industrial Engineering initiatives: RCA, 8D’s, SMED, Kaizen events, KANBAN, VSM, Time emotion study, Headcount optimization, Just in time, 5s etc.

Skills

Strong leadership

Problem-solving

Data-driven decision making

Communication skills

Lean Six Sigma

Independent worker

Ability to influence others

Education

BS degree in engineering or related discipline

3+ years’ experience in automated manufacturing

Lean Manufacturing experience

TPM experience preferred

Tools

OSI PI

Power BI

PowerApps

O365 tools

Excel advanced

Job description

Posted Date: Aug 11, 2026

Requisition Number: 128271

Job Location: Memphis, TN

Summary:

The Hershey Company Memphis plant is a Non-Unionplant producing products such as Ice Breakers, Breath Savers, and Good & Plenty, in a high-speed complex environment.

The Process Lead will help drive the Hershey Lean program at the Plant by developing and implementing process improvements and building operator capabilities in a TPM environment. This leader will drive process, system and operational improvements that are integral to facilitate in our vison to create a zero-loss culture. A core function of the role will be developing standards for executing tasks on the line (e.g.: changeovers) and training operators and mechanics to execute standards properly.

The Process Lead will own the centerline and changeover Daily Management Systems, in addition to driving actions through the other Daily Management Systems. He / she will own tracking and maintain the loss data on the line to ensure top losses are being addressed. The process lead is responsible to advance the zero-loss mindset though harnessing data and communicating the losses in an unbiased manner paired with a problem-solving methodology to rid the process of the loss. The Process Lead is a member Focused Improvement pillar and line centric leadership team, works in tight collaboration across the Business Unit team.

Responsibilities:

• Drive daily problem solving and data driven planning as the problem-solving leader for the assigned Business Unit
• Coach operators/mechanics on executing standards
• Implement and sustain Hershey Lean program
• Develop and manage equipment centerlines as needed
• Improve and implement rapid changeover/Time To target Production initiatives
• Develop standards for executing tasks on the line
• Driving process efficiency on multiple production lines
• Partner with project engineers/teams to ensure successful systems start-up during design and start-up
• Provide visibility of top losses & Zero-Based Analysis across the site
• Development of data collection through OsiPi, and development of improvement projects.
• To be a Leader in Lean Manufacturing/Industrial Engineering initiatives: RCA, 8D’s, SMED, Kaizen events, KANBAN, VSM, Time emotion study, Headcount optimization, Justin time, 5s etc.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Strong leadership skills in leading teams of people
• Strong problem-solving skills
• Ability to influence others in the organization when proposing change
• Able to develop action plan based on problems identified on the floor
• Works independently and takes ownership of driving improvements
• Understanding of Lean Six Sigma tools
• Excellent communication skills and ability to interact with all levels of the company Experienced in data collection and analysis
  • Preferred experience with OSI PI, PowerApps, Power BI, O365 tools, etc.
  • Excel advance skills

Minimum Education and Experience Requirements:

• BS degree in engineering or related discipline strongly preferred
• 3+ years’ experience in an automated manufacturing environment
• Experience with Lean Manufacturing
• TPM experience is preferred

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The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

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