Process Intelligence Intern: AI & Operations Analytics

JM Family Enterprises; Deerfield Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

JM Family Enterprises, Inc. invites college students to join its Summer Internship Program as a Process Intelligence Intern, contributing to knowledge management, SOP updates, and AI tool validation within Distribution Operations.

You will analyze workflows, document processes, support onboarding resources, and propose efficiency improvements while gaining hands-on experience and exposure to JM Family’s culture and core values.

Qualifications

• Current enrollment in a bachelor’s, master’s, or related degree program.
• Focus areas include Business Administration, Supply Chain, AI/ML, analytics, or industrial engineering.
• Must have completed at least one semester of coursework.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Excel and Microsoft 365 tools.
• Excellent written and verbal communication.

Responsibilities

• Maintain and improve operational knowledge resources by updating SOPs and onboarding materials.
• Validate and enhance AI-enabled knowledge tools and SET Brain responses.
• Analyze operational processes and data to identify efficiency opportunities.
• Assist with daily operations and tasks and contribute to projects.
• Report on progress and support team efforts.

Skills

Attention to detail

Analytical thinking

Written communication

Verbal communication

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Teams

SharePoint

Power BI

Copilot

Microsoft 365 tools

Job description

JM Family Enterprises, Inc. invites college students to join its Summer Internship Program as a Process Intelligence Intern, contributing to knowledge management, SOP updates, and AI tool validation within Distribution Operations.

You will analyze workflows, document processes, support onboarding resources, and propose efficiency improvements while gaining hands-on experience and exposure to JM Family’s culture and core values.