Process Improvement Manager

Nordstrom; Corvallis (OR); On-site; USD 106,000 - 153,000; Full time

Job summary

Nordstrom, Inc. is seeking a Process Improvement Manager in Oregon to lead end-to-end process improvements aligned with the company mission. You will own a specific process area, collaborate with peers, and ensure organized records and measurable results.

Ideal candidates bring strong emotional intelligence, independence, and resilience, with proven ability to adapt quickly, network across teams, and drive concrete improvements in a fast-paced retail environment.

Qualifications

• 9+ years of applying emotional intelligence in work
• Demonstrated ability to work independently with minimal oversight
• Strong resilience across long work cycles
• Ability to network effectively across teams

Responsibilities

• Step in on additional duties that support the wider Nordstrom mission
• Absorb context quickly and start contributing sooner
• Own one slice of Nordstrom's general mission end to end
• Keep records, systems, and shared files organized and up to date
• Turn a vague contract mandate into work Nordstrom can measure
• Partner with peers to troubleshoot issues and share practical knowledge

Skills

Emotional Intelligence

Self-motivation

Independent work

Resilience

Networking

Situational awareness

Job description

Whether you're early in your career or seasoned, this Process Improvement Manager role offers a real chance to make your mark. What sets the offer apart is trust — $106,000 - $153,000 and contract hours are nice, but the general ownership is the headline.

Key Responsibilities

• Step in on additional duties that support the wider Nordstrom mission
• Absorb 6 of context fast and start contributing sooner
• Own one slice of Nordstrom's general mission end to end
• Keep records, systems, and shared files organized and up to date
• Turn a vague contract mandate into work Nordstrom can measure
• Partner with peers to troubleshoot issues and share practical knowledge

What You'll Bring

• Sound instincts for reading a room you've never been in before
• Enough Work-Life Balance to be dangerous, enough Networking to be trusted
• Self-motivated and able to work independently with minimal oversight
• Resilience measured across 8 years of general cycles
• Familiarity with Emotional Intelligence and related tools or frameworks
• 8+ years of Emotional Intelligence reps, not just Emotional Intelligence exposure

Nordstrom has become the solutions-focused name general buyers across OR bring up when someone asks who actually knows Work-Life Balance. We onboard you to the general mission first and the Cross-Functional Collaboration tooling second, in that order.

We frame the offer around growth: $106,000 - $153,000 today, mentorship now, benefits always, and the flexibility to live well in OR.

Freshly active this morning, the Process Improvement Manager role wants candidates now.