Process Improvement Lead

Parsons; Maryland; Sur place; USD 88 000 - 155 000; Plein temps

Résumé du poste

Parsons is seeking a Digital Forensics Process Improvement Specialist to analyze CFL processes, identify bottlenecks, and develop data-driven recommendations to boost efficiency, quality, and performance across digital-forensics operations.

You will define and refine performance measures, develop trend analyses and workload projections, and collaborate with cross-functional teams to implement improvements and sustain accountability across CFL activities.

Qualifications

• Active Secret clearance required or equivalent.
• Eight years of process-improvement or related experience.
• Proven experience with digital-forensics techniques and processes.
• Ability to identify bottlenecks, delays, and control weaknesses and recommend improvements.

Responsabilités

• Identify bottlenecks, delays, duplicative activities, handoffs, rework, error sources, and control weaknesses across CFL processes.
• Develop corrective and preventive action recommendations.
• Propose standardization, automation, workflow redesign, improved data capture, and clearer roles and responsibilities.
• Collaborate with team to implement process improvements and measure performance.
• Define operational performance measures and develop trend analyses and workload projections.
• Evaluate results and suggest further optimization opportunities.
• Assist in creating process documentation, workflow maps, and performance reports.

Connaissances

Active Secret clearance

8+ years process-improvement

Digital-forensics knowledge

Data-driven decision making

Formation

Bachelor's degree in Digital Forensics, Computer Science, Cybersecurity, IT, Criminal Justice, or related field

Description du poste

Job Description

Parsons is looking for an amazingly talented Digital Forensics Process Improvement Specialist to join our team! In this role, you will analyze CFL processes, identify operational improvements, and develop data-driven recommendations to improve efficiency, quality, and performance across digital-forensics operations.

What You'll Be Doing

• Identify bottlenecks, delays, duplicative activities, unnecessary handoffs, rework, error sources, and control weaknesses across CFL processes.
• Develop corrective and preventive action recommendations to address process inefficiencies and control weaknesses.
• Identify opportunities for standardization, automation, workflow redesign, improved data capture, and clearer roles and responsibilities.
• Work with the broader team to implement approved process improvements.
• Define and refine operational performance measures.
• Develop trend analyses, workload projections, and scenario-based improvement options.
• Collaborate with the broader team to implement data-driven process and performance improvements.
• Evaluate process results and recommend additional corrective actions or optimization opportunities as needed.
• Support the development of process documentation, workflow maps, performance reports, and improvement plans.
• Promote continuous improvement, standardization, accountability, and operational effectiveness across CFL activities.

What Required Skills You'll Bring

• Active Secret clearance.
• Bachelor's degree in Digital Forensics, Computer Science, Cybersecurity, Information Technology, Criminal Justice, or a related field. Four years of relevant experience may be substituted for the degree.
• Minimum of eight years of process-improvement or related experience.
• Proven experience with or demonstrable knowledge of digital-forensics techniques and processes.
• Experience identifying process bottlenecks, delays, rework, duplicative activities, error sources, and control weaknesses.
• Experience developing corrective and preventive action recommendations and supporting implementation.
• Strong analytical, organizational, problem-solving, communication, and collaboration skills.
• Ability to define operational performance measures and use data to support process-improvement decisions.
• Ability to develop trend analyses, workload projections, and scenario-based recommendations.
• Ability to work independently and collaborate effectively within a multidisciplinary team.

What Desired Skills You'll Bring

• Lean Six Sigma Green or Black Belt certification.
• Project Management Professional certification.
• Certified Business Process Professional certification.
• Certified Quality Auditor certification.
• Certified Manager of Quality/Organizational Excellence certification.
• Certified ScrumMaster or comparable agile certification.
• ITIL 4 Foundation certification or higher.
• Certified Analytics Professional certification.
• Experience with workflow redesign, process mapping, automation, standardization, improved data capture, and role-definition initiatives.
• Experience developing operational dashboards, key performance indicators, workload models, process metrics, and continuous-improvement roadmaps.
• Experience supporting digital-forensics laboratory, case-management, evidence-handling, reporting, quality, or accreditation processes.

Security Clearance Requirement

An active Secret security clearance is required for this position.

This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.

Salary Range

$88,400.00 - $154,700.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other prote