Process Expert

NCBiotech; Durham (NC); On-site; USD 85,000 - 159,000; Full time

Job summary

Novartis in Morrisville, NC is seeking a Process Expert to be the go-to specialist on the shop floor, ensuring GMP-compliant manufacturing, quality, and productivity. You will troubleshoot, support production teams, and drive continuous improvement in processes and documentation.

The role demands a science degree and 2+ years in GMP manufacturing support, with broader experience (7+ years) if no degree; MES/SAP familiarity is a must. This onsite position offers a competitive benefits package.

Qualifications

• University degree in Science, preferably Pharmacy, Chemical Engineering, Pharmaceutical Technology, or equivalent experience.
• Minimum 2 years of experience in a GMP manufacturing process support role
• Minimum 7 years of experience of relevant field for candidates without a university degree
• Strong knowledge of GMP and regulatory requirements across multiple health authorities
• Solid scientific and technical understanding, including manufacturing and automation principles
• Experience with manufacturing systems such as MES, SAP, or similar platforms

Responsibilities

• Provide frontline expert support for process-specific issues in manufacturing operations
• Act as Subject Matter Expert for assigned products and processes
• Coordinate production activities to ensure on-time execution aligned with approved documentation
• Troubleshoot technical issues and implement effective corrective and preventive actions
• Review batch records and ensure timely completion of batch documentation
• Maintain accurate and up-to-date production documentation to support compliance and audits
• Support validation activities and changeover processes between production campaigns
• Deliver training programs and build technical capabilities of production teams
• Collaborate with training teams to define and maintain qualification standards
• Promote strong quality and health, safety, and environmental culture on the shop floor

Skills

Data Analytics

Digital skills

General Hse Knowledge

GMP knowledge

Process excellence

Resilience

Teamwork

Communication

Influencing skills

Education

Science degree

Pharmacy

Chemical Engineering

Pharmaceutical Technology

Equivalent experience

Tools

MES

SAP

Job description

Job Description Summary

Step into a role where your technical expertise directly drives the success of life-changing medicines. As a Process Expert, you will be at the heart of manufacturing operations, ensuring processes run smoothly, compliantly, and efficiently. You will act as the go-to specialist on the shop floor—solving complex challenges, supporting production teams, and continuously improving quality, safety, and productivity. This is an opportunity to make a tangible impact while working in a collaborative, fast-paced environment where innovation and operational excellence go hand in hand.

Job Description

Location:

• This position will be located in Morrisville, NC and will be an onsite role.


• Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key Responsibilities:

• Provide frontline expert support for process-specific issues in manufacturing operations


• Act as Subject Matter Expert for assigned products and processes


• Coordinate production activities to ensure on-time execution aligned with approved documentation


• Troubleshoot technical issues and implement effective corrective and preventive actions


• Review batch records and ensure timely completion of batch documentation


• Maintain accurate and up-to-date production documentation to support compliance and audits


• Support validation activities and changeover processes between production campaigns


• Deliver training programs and build technical capabilities of production teams


• Collaborate with training teams to define and maintain qualification standards


• Promote strong quality and health, safety, and environmental culture on the shop floor

Essential Requirements:

• University degree in Science, preferably Pharmacy, Chemical Engineering, Pharmaceutical Technology, or equivalent experience


• Minimum 2 years of experience in a GMP manufacturing process support role


• Minimum 7 years of experience in relevant field for candidates without a university degree


• Strong knowledge of GMP and regulatory requirements across multiple health authorities


• Solid scientific and technical understanding, including manufacturing and automation principles


• Good understanding or ability to quickly learn production processes


• Experience with manufacturing systems such as MES, SAP, or similar platforms


• Strong teamwork, communication, influencing skills, and ability to adapt and work under pressure

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $85,400 and $158,600 annually.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.


• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

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EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [e-mail] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$85,400.00 - $158,600.00

Skills Desired

Data Analytics, digital skills, General Hse Knowledge , gmp knowledge, process excellence, Resilience