Process Engineer (Building 3)

Custom Processing Services Inc.; Reading (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Custom Processing Services Inc. (Reading Campus) is seeking a Building 3 Process Engineer to analyze, design, and optimize production processes for efficiency, quality, and safety in a cGMP environment.

You will work with production, quality assurance, and maintenance to support plant goals. The role requires 2–5 years of manufacturing experience, a deg in chemical/ mechanical/ industrial engineering, and strong skills in process design, data analysis, and Lean/Six Sigma methods.

Qualifications

• Bachelor’s degree in Chemical, Mechanical, Industrial Engineering, or related field.

Responsibilities

• Analyze, design, and optimize production processes to improve efficiency, quality, and safety.
• Collaborate with cross-functional teams to deliver manufacturing plans and meet monthly revenue targets.
• Ensure processes comply with safety, environmental, and regulatory standards and cGMP.
• Prepare batch records and maintain templates for commercial products.
• Develop and implement new or modified production processes and workflows.
• Identify opportunities for productivity, cost reduction, and quality improvement.
• Lead or participate in root cause analyses and corrective actions for process deviations.
• Monitor process parameters, track performance, and report to plant leadership.
• Support commissioning, qualification, and validation of new equipment.

Skills

Problem-solving

Communication

Project management

Data analysis

Cross-functional collaboration

Change agent mindset

Education

Bachelor’s degree in Chemical, Mechanical, or Industrial Engineering

Tools

Minitab

Excel

SPC

Job description

Description

The Building 3 Process Engineer will be responsible for analyzing, designing, and optimizing production processes to improve efficiency, quality, and safety. This role will work closely with cross-functional teams, including production, quality assurance, and maintenance to drive continuous improvement in a cGMP environment and support the plant’s operational goals.

Accountable Functions and Responsibilities:

Customer Focused:

• Understand customer requirements with regard to process and specification and assure both are integrated into operations.
• Provide exceptional process information and details to satisfy customer information requirements and requests.

CPS Focused:

• Collaborate with EHS, Quality, Maintenance, Logistics, Planning, and Technical Sales Engineering and Project Engineering to deliver the manufacturing plan within Job Metrics.
• Work with the Building 3 Plant Manager and operations team to deliver the revenue expected and committed to on a monthly basis

Key Functional Roles:

• Ensure all processes comply with safety, environmental, and regulatory standards.
• Ensure Building 3 operations are cGMP compliant at all times
• Prepare new Job Jackets (batch records) for commercial products and maintain templates for existing commercial products
• Develop and implement new or modified production processes, equipment, and workflows.
• Identify continuous improvement opportunities in productivity, cost reduction, and quality through analysis of existing manufacturing processes.
• Collaborate with maintenance and production teams to troubleshoot process-related issues.
• Lead or participate in root cause analysis and corrective actions for process deviations, customer complaints, or product quality concerns.
• Monitor key process parameters, track performance metrics, and generate regular reports for plant leadership.
• Support the commissioning, qualification, and validation of new equipment and processes.
• Support Plant Manager in maintaining accuracy of production elements of management information systems including financial reporting and ERP systems.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Work with suppliers and vendors as needed to support equipment or process changes.

People Focused:

• Provide technical training and support to production personnel and help develop new training tools for use in the business unit.
• Provide a culture of engagement for all employees within the business unit.

Other Key Roles:

• Act as deputy to the Building 3 Plant Manager during vacation periods or other absences
• Share knowledge and expertise with Process Engineers in other business unit and Technical Sales Engineers to improve teamwork and collaboration
• Perform any other related duty as identified by Senior Leadership

Job Metrics (Measurements of Success):

• Safety Incident rate
• 360 feedback from peers and co-workers
• Customer Complaints
• Equipment and Labor Efficiency and Utilization

Required Qualifications:

• Bachelor’s degree in Chemical, Mechanical, Industrial Engineering, or a related field.
• 2–5 years of experience in a manufacturing or industrial setting (experience in cGMP (food or excipient) manufacturing is a plus).
• Experience with cGMP bottling lines and/or extraction equipment is a plus
• Champion and embodiment of CPS Core Values
• Strong knowledge of process design, optimization, and control.
• Proficiency in process simulation software and data analysis tools (e.g., Minitab, Excel, SPC).
• Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement frameworks.
• Excellent problem-solving, communication, and project management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of safety and regulatory requirements relevant to the manufacturing industry.
• Willingness to accept the demands of a 24/7 manufacturing operation.
• Ability to multitask and establish priorities in an environment of competing expectations.
• Willingness to continue education and personal development for the purposes of staying up to date with industry, technology, and regulatory requirements.
• Desire to be a change agent, not getting discouraged, but persevering through times of conflict.
• Flexible and open minded to change while at the same time being able to hold an unwavering position.
• Ability to analyze data, look for trends, and draw conclusions for said data.

Location:

• Reading Campus (primary work location) – 98% of time
• East Greenville Campus (secondary location) – 2% of time

Work Environment (estimated averages):

• Office 40%
• Floor 60%
• Work is performed in a manufacturing plant environment with regular exposure to machinery, noise, and varying temperatures.
• Employee will be required to don and doff process-specific personal protective equipment (PPE) including appropriate safety shoes, dust respirators, etc.
• Requires standing, walking, and occasional lifting.
• May require occasional off-shift or weekend work to support production or projects.

Growth Opportunities:

• Operations Leader
• Technical Sales Engineer
• Capital Project Engineer

Travel Requirements:

• To vendor locations as needed to support learning and equipment/process advancement
• To industry or technical conferences to advance learning and understanding of new technologies
• Between CPS sites as required