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Gosiger is seeking a hands-on engineer to manage turnkey machine setup, programming, and run-off from arrival to acceptance at the customer site. You will develop machine programming processes, train customers, and support on-site operations with a focus on efficiency and quality.
You will travel locally and out-of-state up to 30% to support customers, perform on-site troubleshooting, and ensure smooth hand-offs with detailed documentation and reporting.
Under minimal direction provides Turnkey hands-on activities from machine arrival, runoff at Gosiger and acceptance at customer site. Provides technical expertise to internal/external customers ensuring customer development, retention and satisfaction. Incumbent performs customer machine set-up, programming, and run off’s. Designs and develops machine programming processes to create parts(s). Is responsible for customer machine operation and program training to ensure optimum efficiency and equipment utilization. Incumbent provides Applications troubleshooting phone support as required. This position is considered a Safety Sensitive position.
$86,200 - $100,200