Process Assistant, Grocery Fulfillment Centers (Fulfillment & Operations)

Amazon Inc.; Santa Clara (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Amazon Inc. in California’s Santa Clara region seeks a Process Assistant for Grocery Fulfillment Centers to support and mentor teams while focusing on safety, quality, and timely delivery.

You will collaborate with Safety, Ops Integration, Loss Prevention and HR to develop plans that meet business objectives and improve site operations across the network. The role requires flexibility, physical stamina, and a customer-first mindset.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High School Diploma, or GED.
• Experience using the Microsoft Office suite including Outlook, Word, Excel and PowerPoint.
• Work a flexible schedule including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand and walk during shifts up to 12 hours.
• Work 40 hours per week, with overtime as required.

Responsibilities

• Support, mentor, and motivate others.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.

Skills

Microsoft Office

Outlook

Word

Excel

PowerPoint

Flexible schedule

Physical stamina

Education

High School Diploma or GED

Job description

Process Assistant, Grocery Fulfillment Centers

We are looking for motivated, customer-focused individuals who want to join our team as a Process Assistant.

Key Responsibilities and Job Elements:

• Support, mentor, and motivate others
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

For this role, you will need to be:

• At least 18 years old, and authorized to work in the United States
• Able to work 40 hours/week, and overtime as required
• Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)

About the team

Grocery Fulfillment Centers are facilities that house Amazon's selection of fresh food and other specialty products. These multi-temperature facilities support our same-day delivery service. At our fulfillment centers, you'll focus on safety in all stocking and sorting tasks, while helping to develop best practices. Your contributions will enhance your sites operations and could potentially improve processes across our entire network. Join us and help shape the future of grocery!

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High School Diploma, or GED
• Experience using the Microsoft Office suite of packages including Outlook, Word, Excel and PowerPoint
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• 1+ years of working in a manufacturing, distribution, warehousing, retail, or grocery environment experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.