Process Assistant

SupportFinity™; Nevada (IA); On-site; USD 31,684 - 34,440; Full time

Job summary

SupportFinity™ is looking for motivated individuals to join their team in Nevada, USA. The role involves maximizing employee productivity and ensuring excellent customer engagement, with responsibilities including mentoring team members and managing operational safety and productivity.

Applicants should be at least 18 years old, able to work flexible schedules, and lift 49 pounds. The compensation for this role is hourly ranging from $23.00 to $25.00 with additional benefits including mental health support.

Qualifications

• At least 18 years old, authorized to work in the U.S.
• Able to lift 49 pounds and work 40 hours/week.
• Experience in a manufacturing/distribution/warehousing environment beneficial.

Responsibilities

• Support, mentor, and motivate others.
• Manage safety, quality, productivity, customer delivery promises.
• Collaborate with support teams to meet business objectives.

Skills

Microsoft Office products experience

Leadership skills

Excellent communication skills

Education

High school or equivalent

Job description

Description

ABOUT AMAZON. Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operations workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key Responsibilities And Job Elements

• Support, mentor, and motivate others
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

Requirements For This Role

• At least 18 years old, and authorized to work in the United States
• Able to work 40 hours/week, and overtime as required
• Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Are 18 years of age or older

Preferred Qualifications

• 1+ year of leadership experience directly managing others
• 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
• Experience with performance metrics and lean process improvement
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, NV, Reno - 23.00 - 25.00 USD hourly

Company - Amazon.com Services LLC

Job ID: A3155514