Procedure-Surgery Scheduler - Department of Surgery

Mayo Clinic; Jacksonville (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

Mayo Clinic in Jacksonville, FL is seeking a Procedure/Surgery Scheduler to coordinate and support the scheduling of surgeries in collaboration with surgical departments, surgeons, physician’s assistants and patients.

They will allocate surgical blocks, provide data and reports related to the house of surgery, and demonstrate initiative and strong organizational skills to support physicians, patients, administrators and the institution.

Qualifications

• Associate's degree required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience.
• Proficiency in anatomy, physiology and medical terminology preferred.
• Must possess strong conflict management skills and the ability to independently problem solve.
• Must have clerical skills and experience with multiple software systems.

Responsibilities

• The Procedure/Surgery Scheduler will coordinate and support the scheduling of surgeries in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients.
• They will allocate surgical blocks in collaboration with department operations administrators, surgeons, physician’s assistants, clinic scheduling and desk personnel.
• They will provide data and reports related to the house of surgery, as requested and demonstrate initiative and proficient organizational skills.

Skills

Leadership

Customer service

Communication

Problem solving

Scheduling technology

Education

Associate's degree

Tools

Microsoft Office Suite

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Procedure/Surgery Scheduler will coordinate and support the scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients.

They will allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, clinic scheduling and desk personnel. The Procedure/Surgery Schedular will provide data and reports related to the house of surgery, as requested and demonstrate initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution.

Qualifications

• Associate's degree required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit.

  Additional Qualifications

• Proficiency in anatomy, physiology and medical terminology preferred.
• Must have clerical skills, proficiency in Microsoft Office Suite.
• Must demonstrate well-developed leadership and customer service skills.
• Must demonstrate superior written and verbal communication skills.
• Must possess strong conflict management skills and the ability to independently problem solve.
• Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices.
• For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems.
• Must be comfortable with the latest office technologies
• Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations.
• Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients.

Exemption Status

Nonexempt

Compensation Detail

Experience and tenure may be considered along with internal equity when job offers are extended.; $18.43 - $24.75 per hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Mon-Fri, 8am-5pm.

Weekend Schedule

No weekends.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.