Procedural Specialist

bdx; Atlanta (GA); Remote; USD 90,000 - 130,000; Full time

Job summary

BD, a leading global medical technology company, seeks a Procedural Specialist to promote AR&R products through clinical support and education in a defined region.

You will educate physicians and hospital staff, coordinate field training with sales, and maintain relationships with surgeons, nurses and OR staff. This role requires 60–80% travel and a home-based setup.

Qualifications

• Associates or Bachelors degree highly preferred; or minimum of 6 years equivalent relevant work experience with High School diploma
• Minimum of 3–5 years experience in the Operating Room or procedural areas.
• Surgical and procedure knowledge, adequate to support clinical cases.
• Medical and surgical terminology; basic anatomy knowledge.
• Current credentialing and/or certification in respective clinical discipline.
• Advanced knowledge of surgery; experience with general or plastic surgeons preferred.
• Experience in the hernia space.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines.
• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
• Proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad.
• Ability to communicate complex concepts clearly in writing and speech.
• Ability to travel 60-80%, including overnight stays.
• Must possess and maintain a valid driver's license and driving record satisfactory to the Company.
• Criminal background satisfactory to BD.
• Must meet customer/medical facility access requirements, including drug screenings.
• Maintain vendor credentialing.

Responsibilities

• Educate and train physicians, hospital personnel and staff on AR&R products through case support and in-servicing.
• Coordinate field training and technical support of clinical cases with logistics and strategy.
• Establish and maintain relationships with surgeons, OR staff, hospitals and physicians; obtain new users and applications.
• Observe and report market trends which affect AR&R sales, service and product development.
• Maintain relationships with Region Manager, Territory Managers, ATMs and customers.
• Represent BD in accordance with policies and procedures.
• Process customer complaints and returns per established procedures.
• Maintain company automobile and property.
• Complete and process BD reports including Procedural Specialist, expense, monthly product tracking and complaint reports.
• Fulfills Territory Manager duties in vacant territories and supports AR&R as directed.

Skills

Clinical education

Customer training

Relationship building

Travel readiness

Technical proficiency

Education

Bachelor's degree or 6+ years

Tools

MS Office

Power BI

Salesforce

Showpad

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Position Summary:

The Procedural Specialist promotes BDI Surgery Advanced Reconstruction &R products to customers and potential customers through clinical support and education within a defined geographic area and as directed by the Regional Business Manager.

Primary Job Responsibilities:

• Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
• Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.
• Establishes and maintains relationships with customers (surgeons, PA’s, general surgery coordinator, OR manager, nurses, scrub techs), hospitals and physicians. Obtains new users and applications for company products and services.
• Observes and reports market trends which affect AR&R sales, service and product development.
• Maintains relationships with the Region Manager, Territory Managers, ATMs and customers.
• Represents BD in accordance with policies and procedures.
• Processes customer complaints and returns in accordance with established procedures and policy.
• Maintains company automobile and company property.
• Complete and processes BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies.
• Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager.
• Other duties as required.

Required Qualifications:

• Associates or Bachelors degree highly preferred; or minimum of 6 years equivalent relevant work experience with High School diploma
• Minimum of 3 - 5 years experience in the Operating Room or procedural areas.
• Surgical and procedure knowledge, adequate to support clinical cases.
• Medical and surgical terminology; basic anatomy knowledge.
• Current credentialing and / or certification in respective clinical discipline.
• Advanced knowledge of surgery, and experience with general or plastic surgeons preferred.
• Experience in the hernia space.
• Ability to work in a face-paced environment.
• Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines.
• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
• Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad.
• Ability to effectively communicate complex concepts to others through clear writing and speaking skills.
• Ability to travel 60-80%, including multiple overnights.
• Must possess and maintain a valid drivers’ license and a driving record satisfactory to the Company. Driving records may be monitored on an annual basis or as needed.
• Must possess and maintain a criminal background satisfactory to BD. Criminal backgrounds may be monitored on an annual basis or as needed.
• Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced.
• Maintain vendor credentialing.

Physical Requirements:

• Considerable time spent on a daily basis standing and walking around large hospital environments. Standing 6+ hours a day will be common.
• This position may involve pushing, pulling, stooping, bending and lifting.

Work Environment:

• Home based position with extensive travel. Travel will range up to 60 - 80% overnight travel typically within a defined region. Position requires flexible working hours--especially early mornings and may include some nights and weekends.
• Must live near a major US airport that serves as a hub to limit connections.

This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning and your progress and your success.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA RI - Warwick

Additional Locations

Work Shift