Problem Solving Coordinator - Prevention (JR 5823)

PATH (People Assisting the Homeless); California (MO); On-site; USD 41,000 - 50,000; Full time

Job summary

PATH (People Assisting the Homeless) is seeking a Problem-Solving Coordinator at the Family Solution Center in Los Angeles, CA, to implement Diversion/Rapid Resolution approaches for housing crises. The role focuses on integrating Problem-Solving across FSC staff and collaborating with case managers to advance individualized housing plans.

The position emphasizes data-driven support, intake assessments, and coordination with funders.

Qualifications

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work.

Responsibilities

• Work with case managers in interim housing settings to support the integration of Problem-solving in their cases
• Assist with training all FSC staff on Problem-Solving
• Work with the LAHSA Problem-Solving Unit to streamline PSAF requests and intervention updates
• Ensure Problem-Solving Tracking is happening across the FSC Working with key partner family systems to integrate Problem-Solving further upstream from the Coordinated Entry System to reduce in-flow
• Process and accept referrals from funders
• Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their Housing Service Plan
• In collaboration with supervisor or MSW/LCSW staff, conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs
• Attend and participate in trainings and learning collaboratives as assigned.
• Facilitate psychosocial rehabilitation groups for guests as required
• Conduct a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in the Individual Service Plan (ISP) development - Conduct and complete all new guest intakes and enter information into HMIS in a timely fashion
• Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP

Skills

Analytical Skills

Collaboration

Communication

Creativity

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live .

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state .

JR 5823

Problem Solving Coordinator - Prevention

Los Angeles, CA 90805

Salary: $29.75 to $36.33 per hour

Pay Frequency: 24 Pay Periods Per Year

Full Time

Non-Exempt

Driving Required

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

AVAILABLE SCHEDULE: Monday-Friday 8:30am-5pm

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Family Services team as the Problem-Solving Coordinator at the Family Solution Center Office.

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE JOB

As part of the Family Services team, the Problem-Solving Coordinator also known as "Diversion" or "Rapid Resolution", is a crisis response philosophy and approach that focuses on supporting individuals and families experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. The Family Problem Solving Coordinator will work to integrate the Problem-Solving Intervention throughout the Family Solution Center.

Position Responsibilities include:

• Work with case managers in interim housing settings to support the integration of Problem-solving in their cases
• Assist with training all FSC staff on Problem-Solving
• Work with the LAHSA Problem-Solving Unit to streamline PSAF requests and intervention updates
• Ensure Problem-Solving Tracking is happening across the FSC Working with key partner family systems to integrate Problem-Solving further upstream from the Coordinated Entry System to reduce in-flow
• Process and accept referrals from funders
• Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their Housing Service Plan
• In collaboration with supervisor or MSW/LCSW staff, conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs
• Attend and participate in trainings and learning collaboratives as assigned.
• Facilitate psychosocial rehabilitation groups for guests as required
• Conduct a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in the Individual Service Plan (ISP) development - Conduct and complete all new guest intakes and enter information into HMIS in a timely fashion
• Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP

WHAT YOU BRING

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.