Probation Services Specialist (OPEN & PROMOTIONAL)

Spokane County; Hingham (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

Spokane County in WA is seeking a District Court Probation Support Specialist to assist with caseload management, intake procedures, and data entry in electronic case files under the supervision of the District Court Manager and Probation Officers.

The role focuses on facilitating probation casework without appearing in court, handling referrals, monitoring compliance, and supporting treatment resources while maintaining confidentiality and accurate records.

Qualifications

• High school diploma or GED required.
• 2 years of college coursework in corrections, criminal justice or related field.
• 1 year of relevant experience; equivalent combos may apply.
• Valid driver’s license and background check clearance.
• Ability to maintain confidentiality and accurate records.

Responsibilities

• Assists with caseload management, including case reviews and data entry.
• Explains conditions to offenders; coordinates referrals and resources.
• Schedules appointments and supports monitoring in probation caseloads.
• Reviews and uploads reports and court documents into the probation system.
• Maintains records of contacts and ensures statutory compliance.

Skills

Adult criminal justice knowledge

Interviewing techniques

Data collection

Report writing

Record maintenance

Communication

Confidentiality

Independent judgment

Multitasking

Court procedures familiarity

Education

High school diploma or GED

Two years of college coursework (Corrections/Criminal Justice/Social Science/Education)

One year of related experience

Equivalent combination of education and experience

Valid Washington Driver's License

Criminal background check clearance

Job description

Note: Current Employees must use the Workday Dashboard career section to apply for this position.

Employee Type:

Regular

Department:

District Court Probation

Salary:

$41,671.50 - $58,051.50 Annually / $3,472.63 - $4,837.63 Monthly / $21.37 - $29.77 Hourly

Scheduled Weekly Hours:

37.5

Overtime Eligible:

Yes

Job Posting Date Range:

09/04/2026 - Until Filled

Job Summary:

WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 9/4/26 and 9/14/26. First consideration will be given to applicants working in District Court Probation in a position covered by the 1553 CBA; second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to all other applicants, including the public.

GENERAL PURPOSE

The position allocated to this class performs "non-oath" support functions associated with facilitation of probation casework: performs intake procedures, assists in a limited capacity with probationer monitoring, closes cases and assists in other areas as assigned. Work is performed under the guidance and supervision of the District Court Manager and/or Probation Officers. This class is distinguished from the Probation Officer class by the narrow scope of work and a lesser degree of independent decision making. Incumbents will not routinely appear and/or present in court, except as requested for training purposes.

Job Description

The following documents are required to be submitted with your application. Applications that do not include all required documents may not be considered:

• Resume
• Cover Letter

ESSENTIAL JOB FUNCTIONS

• Assists Probation Officers with performing caseload management activities including but not limited to case reviews, scheduling appointments, and entering data in electronic case files. Monitors minimal or low risk supervision cases.
• Conducts office visits and meets one-on-one with offenders to explain sentencing and/or Stipulation of Continuance (SOC) agreement conditions; completes intake interviews, coordinates, and submits treatment referrals; provide information on community treatment resources, and referrals to Court ordered classes. Provides information on basic community resources to defendants. Conducts research on treatment providers in other states for defendants who reside elsewhere.
• May schedule future appointments for Therapeutic Court Probation Officers, DUI, Mental Health, or Veteran’s Therapeutic Court.
• Reviews and uploads reports for the Probation Officer to include Ignition Interlock, Drug Test Screenings, Electronic Home Monitoring and (SCRAM) reports. Processes mail and incoming fax reports; scans into the District Court Probation application. Uploads Court Orders and other reports into Imaging for the District Court.
• Contacts a variety of outside agencies for verification of court-ordered compliance, maintains detailed records of contacts, informs the Probation Officer of non-compliance. Coordinates treatment referral information and monitor community agencies for statutory compliance. Monitors compliance of treatment obligations with professional treatment providers.
• Researches first appearance notifications for new charges on all monitored cases, active and Bench Probation. Reports offender noncompliance with conditions of the sentence to the Court. Generates violation reports) for new arrests or first appearances. Orders police reports from the Law Enforcement Reporting Management System (LERMS), Washington State Patrol (WSP) or National Criminal Information Center (NCIC) systems.
• Collects data statistics on all Court orders received and probation fees ordered, reduced, or waived.
• Assists with reception coverage and scheduling of classes for Court ordered classes including Alive @25, Defensive Driving, Anger Management and Theft Awareness classes
• Assists in monitoring case progress and information gathering for banked or Bench Warrant case audits and closures. Generates and sends dismissal letters to the Court on SOC’s and Bench Probation cases. Makes detailed case note records and brings new information/issues to the attention of the probation officer.
• In limited circumstances, may accompany Probation Officers to Court hearings, field work or other community work. May participate on internal work groups and/or committees.
• Performs other related duties as required/assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or GED equivalent.
• Two (2) years of college coursework in Corrections, Criminal Justice, Social Science, Education, or a related field, and
• One (1) year of experience performing duties that would provide the required knowledge, skills and abilities.
• An equivalent combination of education and/or experience may be considered.
• Possession of a valid Washington Driver’s License at time of hire and for the duration of employment.
• NOTE: Requires successful completion of a criminal background check.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the adult criminal justice system.
• Knowledge of concepts and techniques used in interviewing, counseling, data collection, report preparation and record maintenance.
• Knowledge of preparation of business correspondence including letter writing, use of appropriate grammar and punctuation.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with staff, community and social agencies, general public, court and department supervisors.
• Skilled in the use of personal computers, including word processing, spreadsheets, databases and a variety of software.
• Ability to work independently and with good judgment, recognizing when supervisory direction/intervention may be required; consistently make good decisions.
• Ability to effectively work and communicate (both verbally and in writing) with individuals and groups from a variety of social, economic, ethnic and racial backgrounds.
• Ability to maintain strict confidentiality.
• Ability to understand, interpret and appropriately apply laws, rules, regulations, procedures, pertinent to area of assignment.
• Ability to write clear and concise notes and reports.
• Ability to multi-task and complete work with numerous interruptions.

BEHAVIORAL STANDARDS

All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions:

• Respect: Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness. Communicating in a productive and professional manner.
• Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us.
• Integrity: Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.
• Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.

WORKING CONDITIONS

• The work environment is primarily inside, where the noise and temperature levels are moderate.
• Work is also performed outdoors; and requires occasional travel within the County, exposing the employee to weather extremes, various forms of precipitation and the hazards associated with travel on public roads.

Total Compensation

$53,340 - $74,306 Annually

Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee’s enrollment choices.

Please select the link below to view Spokane County Benefits:

• Benefits | Spokane County, WA