Pro Parts Delivery and Customer Solutions Driver

Advance Auto Parts; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts is seeking a dedicated Delivery Driver to pick, stage, and safely deliver parts to pro customers, while promoting sales and loyalty programs. The role involves fielding customer inquiries, collecting payments, and maintaining stock and store presentation.

Responsibilities include building relationships with MainStreet and National Pro customers, upselling products, and ensuring accurate inventory knowledge. Strong communication and a customer-first mindset are required.

Qualifications

• Must have valid driver's license and clean driving record.
• Ability to read safety rules and maintenance instructions.
• Basic math for transactions and inventory checks.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service orientation

Communication skills

Sales aptitude

Weekend availability

Education

High school diploma or equivalent

Job description

Advance Auto Parts is seeking a dedicated Delivery Driver to pick, stage, and safely deliver parts to pro customers, while promoting sales and loyalty programs. The role involves fielding customer inquiries, collecting payments, and maintaining stock and store presentation.

Responsibilities include building relationships with MainStreet and National Pro customers, upselling products, and ensuring accurate inventory knowledge. Strong communication and a customer-first mindset are required.