Pro Loader & Large-Order Fulfillment Associate

Lowe's Companies, Inc.; Concord (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. in Concord, NC is hiring Loader staff to assist customers, locate and load merchandise, and support checkout and order fulfillment across Pro and Garden Center areas. You will load customer vehicles with safe, efficient techniques.

The role emphasizes safety, stock maintenance, and proactive service, with opportunities to engage Pro customers and participate in large-order fulfillment while adhering to Lowe's policies and training.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service through the execution of Lowe's customer service policies, procedures, and programs.
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department.
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices.
• Performs additional duties as assigned.

Skills

Computer literacy

Retail tech literacy

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Concord, NC is hiring Loader staff to assist customers, locate and load merchandise, and support checkout and order fulfillment across Pro and Garden Center areas. You will load customer vehicles with safe, efficient techniques.

The role emphasizes safety, stock maintenance, and proactive service, with opportunities to engage Pro customers and participate in large-order fulfillment while adhering to Lowe's policies and training.