Pro Desk Specialist: Customer Service & Sales

The Home Depot; Carrollton (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive starting pay

Opportunities for career advancement

Collaborative work environment

Job summary

A leading home improvement retailer located in Carrollton, GA, is seeking candidates for a Pro Customer Service/Sales position. The role involves delivering exceptional experiences for professional customers, helping with order fulfillment, and providing tailored product recommendations. Successful team members will drive sales, meet goals, and foster strong customer relationships. Key responsibilities include managing deliveries and collaborating with the team to maintain standards of service. Ideal candidates should possess strong product knowledge and customer service skills.

Qualifications

• Experience in customer service and sales roles is relevant.
• Proficiency in product knowledge tailored to professional customers.
• Ability to collaborate effectively in a team environment.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Drive sales by leveraging product knowledge and loyalty programs.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Product knowledge

Customer service

Job description

A leading home improvement retailer located in Carrollton, GA, is seeking candidates for a Pro Customer Service/Sales position. The role involves delivering exceptional experiences for professional customers, helping with order fulfillment, and providing tailored product recommendations. Successful team members will drive sales, meet goals, and foster strong customer relationships. Key responsibilities include managing deliveries and collaborating with the team to maintain standards of service. Ideal candidates should possess strong product knowledge and customer service skills.