Pro Customer Service & Sales Specialist (In-Store)

The Home Depot; Chula Vista (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Chula Vista is seeking a Pro Customer Service/Sales associate to enhance service for professional customers, like contractors and property owners. This full-time role involves supporting the Pro customer journey, maintaining relationships, driving sales, and ensuring outstanding service tailored to customer needs. Candidates should also possess bilingual communication skills for specific locations. Join a dynamic team dedicated to delivering exceptional service and achieving sales goals.

Responsibilities

• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean, organized, and safe environment.
• Resolve delivery issues and communicate advantages.
• Support store goals by monitoring inventory.

Job description

A leading home improvement retailer in Chula Vista is seeking a Pro Customer Service/Sales associate to enhance service for professional customers, like contractors and property owners. This full-time role involves supporting the Pro customer journey, maintaining relationships, driving sales, and ensuring outstanding service tailored to customer needs. Candidates should also possess bilingual communication skills for specific locations. Join a dynamic team dedicated to delivering exceptional service and achieving sales goals.