Pro Customer Service & Sales Specialist — Help Pros Succeed

The Home Depot; Cumming (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative in Cumming, GA. This role focuses on delivering exceptional service to professional clients, proactively driving sales and managing customer relationships. Key responsibilities include assisting customers at the Pro Desk, fulfilling orders, and collaborating with team members to ensure project success. The ideal candidate should be skilled in sales and have product knowledge. Bilingual abilities may be preferred based on location requirements.

Qualifications

• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Provide outstanding service based on unique project needs.
• Collaborate effectively with team members.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Uphold high standards of customer service and safety.

Skills

Bilingual communication skills

Product knowledge

Sales skills

Customer service

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative in Cumming, GA. This role focuses on delivering exceptional service to professional clients, proactively driving sales and managing customer relationships. Key responsibilities include assisting customers at the Pro Desk, fulfilling orders, and collaborating with team members to ensure project success. The ideal candidate should be skilled in sales and have product knowledge. Bilingual abilities may be preferred based on location requirements.