Pro Customer Service & Sales Specialist (Full-Time)

The Home Depot; Springfield (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer seeks a Customer Service/Sales Specialist in Springfield, Ohio, to provide exceptional service for professional customers, including contractors and property owners. The role involves proactive sales, managing deliveries, and maintaining a safe environment while meeting sales goals. Successful candidates will demonstrate strong product knowledge and customer relationship management skills. Bilingual communication may be beneficial based on location needs.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proactive sales driving by leveraging product knowledge and loyalty programs.
• Capability to meet monthly sales goals and metrics.

Responsibilities

• Assist at the Pro Desk and load materials.
• Manage deliveries and provide specialized product knowledge.
• Collaborate to maintain a clean and organized environment.

Skills

Bilingual communication skills

Sales knowledge

Customer service skills

Product knowledge

Job description

A leading home improvement retailer seeks a Customer Service/Sales Specialist in Springfield, Ohio, to provide exceptional service for professional customers, including contractors and property owners. The role involves proactive sales, managing deliveries, and maintaining a safe environment while meeting sales goals. Successful candidates will demonstrate strong product knowledge and customer relationship management skills. Bilingual communication may be beneficial based on location needs.