Pro Customer Service & Sales Specialist

Home Depot; Wadsworth (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

A leading home improvement retailer is seeking team members for its Pro Customer Service/Sales Team in Wadsworth, Ohio. This role involves assisting professional customers, meeting sales goals, and collaborating with team members to ensure a positive customer experience. Candidates should have strong customer service skills and product knowledge, with a preference for bilingual abilities in certain locations. The team plays a vital role in supporting Pro customers throughout their purchasing journey, ensuring project success and satisfaction.

Qualifications

• Experience in customer service roles, preferably in retail or sales environments.
• Ability to work collaboratively within a team.
• Proficiency in managing customer relationships and meeting sales goals.

Responsibilities

• Assist professional customers with their orders and product inquiries.
• Meet and exceed monthly sales goals.
• Collaborate with team members to enhance the customer experience.

Skills

Customer service

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking team members for its Pro Customer Service/Sales Team in Wadsworth, Ohio. This role involves assisting professional customers, meeting sales goals, and collaborating with team members to ensure a positive customer experience. Candidates should have strong customer service skills and product knowledge, with a preference for bilingual abilities in certain locations. The team plays a vital role in supporting Pro customers throughout their purchasing journey, ensuring project success and satisfaction.