Pro Customer Service & Sales Specialist

The Home Depot; Long Branch (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer in Long Branch, New Jersey, is seeking dedicated Pro Customer Service/Sales Team members. The role includes supporting professional customers throughout their journey, meeting sales goals, and providing expert product recommendations. Successful candidates will build meaningful relationships with clients and collaborate within a team to ensure exceptional service. Bilingual skills may be preferred depending on location. The position offers the opportunity to thrive in a fast-paced retail environment.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey, from efficient order fulfillment to expert product recommendations.
• Build and maintain professional relationships with Pro customers; drive sales using product knowledge and loyalty programs.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk, manage deliveries, or offer specialized paint and product knowledge.
• Collaborate to maintain a clean, organized, and safe environment; resolve delivery issues.
• Support store goals by monitoring inventory and executing sales initiatives.

Job description

A leading home improvement retailer in Long Branch, New Jersey, is seeking dedicated Pro Customer Service/Sales Team members. The role includes supporting professional customers throughout their journey, meeting sales goals, and providing expert product recommendations. Successful candidates will build meaningful relationships with clients and collaborate within a team to ensure exceptional service. Bilingual skills may be preferred depending on location. The position offers the opportunity to thrive in a fast-paced retail environment.