Pro Customer Service & Sales Specialist

The Home Depot; Flower Mound (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales team members in Flower Mound, TX. Responsibilities include building relationships with professional customers, driving sales, and providing exceptional service. Ideal candidates have strong product knowledge, customer service skills, and a commitment to teamwork. This full-time position requires effective communication and a focus on maintaining high standards of safety and organization.

Qualifications

• Strong product knowledge and customer service skills.
• Ability to work effectively in a team-oriented environment.
• Preferred: Bilingual communication skills.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales leveraging product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk, manage deliveries, and offer specialized knowledge.
• Collaborate with teammates to maintain a clean, organized, and safe environment.
• Resolve delivery issues and communicate advantages over competitors.
• Monitor inventory and uphold customer service standards.

Skills

Strong product knowledge

Customer service skills

Teamwork

Bilingual communication skills

Job description

A leading home improvement retailer is seeking Pro Customer Service/Sales team members in Flower Mound, TX. Responsibilities include building relationships with professional customers, driving sales, and providing exceptional service. Ideal candidates have strong product knowledge, customer service skills, and a commitment to teamwork. This full-time position requires effective communication and a focus on maintaining high standards of safety and organization.