Pro Customer Service & Sales Specialist

The Home Depot; Claremont (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks candidates for their Pro Customer Service/Sales Team in Claremont, NH. The role focuses on providing exceptional service to professional customers, including contractors and property owners. Responsibilities include building relationships, driving sales, assisting at the Pro Desk, managing deliveries, and ensuring a safe and efficient environment. Candidates should possess strong customer service skills and product knowledge, with bilingual abilities preferred at some locations.

Qualifications

• Proven ability in building professional relationships with customers.
• Strong communication skills, possibly bilingual depending on location.
• Experience in sales or customer service roles.

Responsibilities

• Deliver exceptional experience for professional customers across all stages.
• Build and maintain relationships with Pro customers.
• Proactively drive sales through product knowledge.
• Achieve monthly sales goals and related metrics.
• Assist at the Pro Desk and manage deliveries.
• Maintain a clean, organized work environment.
• Resolve delivery issues and communicate advantages.

Skills

Customer service excellence

Sales proficiency

Product knowledge

Bilingual communication skills

Job description

A leading home improvement retailer seeks candidates for their Pro Customer Service/Sales Team in Claremont, NH. The role focuses on providing exceptional service to professional customers, including contractors and property owners. Responsibilities include building relationships, driving sales, assisting at the Pro Desk, managing deliveries, and ensuring a safe and efficient environment. Candidates should possess strong customer service skills and product knowledge, with bilingual abilities preferred at some locations.