Pro Customer Service & Sales Specialist

The Home Depot; Bridgeport (WV); On-site; USD 36,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated individual for the Pro Customer Service/Sales Team in Bridgeport, WV. This role involves delivering exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting with order fulfillment, driving sales, and maintaining strong customer relationships. Candidates should have excellent product knowledge and communication skills, with the ability to succeed in a collaborative environment. This is a full-time position aimed at enhancing customer satisfaction and sales success.

Qualifications

• Experience in a customer service or sales environment is preferred.
• Ability to meet monthly sales goals and metrics.
• Strong communication skills for building relationships with customers.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Drive sales through product knowledge and tailored recommendations.
• Collaborate with team members to maintain a clean and organized environment.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Customer service skills

Bilingual communication skills

Job description

A leading home improvement retailer is seeking a dedicated individual for the Pro Customer Service/Sales Team in Bridgeport, WV. This role involves delivering exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting with order fulfillment, driving sales, and maintaining strong customer relationships. Candidates should have excellent product knowledge and communication skills, with the ability to succeed in a collaborative environment. This is a full-time position aimed at enhancing customer satisfaction and sales success.