Pro Customer Service/Sales

The Home Depot; Topsham (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career development opportunities

Employee discount

Comprehensive health benefits

Job summary

The Home Depot is seeking a Pro Customer Service/Sales associate in Topsham, ME. This role focuses on providing exceptional service to professional customers, including contractors and property owners.

Responsibilities include managing deliveries, driving sales through product knowledge, and collaborating with team members to maintain store operations and customer satisfaction. Strong customer focus and potential bilingual skills preferred.

Qualifications

• Experience with customer service in a retail environment.
• Ability to manage deliveries and loading materials.
• Knowledge of paint and other product categories.

Responsibilities

• Assist Pro customers with order fulfillment.
• Drive sales by leveraging product knowledge.
• Collaborate with team members to ensure customer success.

Skills

Bilingual communication skills

Customer focus

Product knowledge

Sales proficiency

Job description

# Pro Customer Service/SalesApply* ## OVERVIEW* ## BENEFITS**Location –** Topsham, ME**Job ID –** 156351BR**Category –** In-store Pro### Role OverviewJob DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.* ## Work Location**Onsite** – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.* ## ONLINE ASSESSMENTAs part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:* **Professional Experience*** **Learning Potential*** **Responsibility*** **Customer Focus**If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.## Store Location**2410** 154 TOPSHAM FAIR MALL RD Topsham, MEOnce you’ve applied, please come back and apply for other jobs at this store and any store near you.Skip Map## SHARE## STAY CONNECTEDSign Up For Job Alerts## DISCOVER WHAT’S NEXTSearch for your next role by location, job title or keyword. Your next opportunity may be closer than you think.Begin typing to find suggestions. ## Explore Opportunities* Shop Jobs* Students/Internships* CareerDepot* Solicitud Puerto Rico* Oportunidades Puerto Rico## Working at Home Depot* Culture* WeAreTHD* Benefits* Non-Discrimination Policy## Corporate Information* Military Commitment* Investor Relations* HomeDepot.com## Help* Disability Assistance* Contact Us* Sitemap## Follow UsThe Home Depot is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits The Home Depot offers visit: careers.homedepot.com/our-benefits 2026 Home Depot Product Authority, LLC. All rights reserved.