PRN Room Service Attendant

Banner Health Corporate; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Weekly pay

Paid orientation

Flexible schedules

Discount entertainment tickets

Job summary

Banner Health in Glendale, AZ is hiring a Registry/Per Diem Dietary Aide to support patient meal service and coordination with Dietetic Technicians and Dietitians. Shifts are variable and part-time, with weekend and night differentials where applicable.

As a valued team member, you will assemble patient trays, record meal selections, and maintain food safety standards while delivering courteous service to patients and families.

Qualifications

• Food handlers card required within 30 days of hire.
• Effective interpersonal communication and friendly customer service.
• Ability to learn and follow safety guidelines for cleaning chemicals.
• Ability to learn and operate point of sale systems.
• Bilingual skills preferred in some assignments.
• High school diploma/GED or equivalent working knowledge.

Responsibilities

• Visit patients to discuss menu selections and record daily meal choices.
• Modify menus for diets and refer to Diet Tech or Dietitian when needed.
• Prepare and portion foods and set up tray work stations.
• Deliver meals and accommodate special requests.
• Provide excellent customer service and resolve complaints.
• Maintain food handling and sanitation to meet licensing requirements.
• Collaborate with patients, families, and staff to follow dietary routines.

Skills

Customer service

Food handling

Education

High school diploma/GED

Job description

PRIMARY CITY/STATE: Glendale, Arizona Department Name: Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care. Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Resources for living (Employee Assistance Program)
• MyWell-Being (Wellness program)
• Discount Entertainment tickets
• Restaurant/Shopping discounts

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Required Food handlers’ card. Exceptional Customer Service experience is preferred

Shifts are As Needed to cover any long-scheduled PTO, LOA, or any unforeseen family leave etc.; anticipated hours per week are 16-24 hours Part Time, Varied Shifts- Primarily 11:30am-8pm. You will enjoy an additional $1/hour weekend shift differential for all weekend shifts (and an 18%-night shift differential if/when applicable).

POSITION SUMMARY

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
6. Maintains food handling and sanitation standards to meet licensing agency requirements.
7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

MINIMUM QUALIFICATIONS

• Requires reading, writing and mathematical skills. Skills and knowledge of nutrition services as typically gained through one to two years of related experience.
• For Banner Staffing Services (BSS) team members, the food handlers"' card is required within 30 days of hire.
• For BSS team members in Tucson and Colorado, the food handlers"' card is not required.
• This position requires effective interpersonal communication skills and a friendly customer service attitude.
• The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems.
• Requires the ability to learn food handling regulations and pass certification tests as required.
• Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Understanding of nutrition services, common modified diets, and portion measures.
• Additional skills and knowledge in health care nutrition services preferred.
• Bilingual skills preferred in some assignments.
• Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.