PRN - Mental Health Technician Nurse Secretary

Cone Health; Greensboro (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

Cone Health Medical Group in Greensboro, NC seeks a Mental Health Technician to support psychiatric patients under RN direction, conducting rounds and assisting with daily care. This role emphasizes trauma-informed care and teamwork within educational groups and 1:1 interactions.

The ideal candidate will have a high school diploma, nursing assistant credentials preferred, and BLS/CPR certification. Experience in behavioral health is a plus, with responsibilities including vital signs, transport,

Qualifications

• High school diploma or equivalent is required.
• Preferred Nursing Assistant certificate or related degree.
• Experience in behavioral health is preferred.

Responsibilities

• Observes and reports changes in patient symptoms to the RN to adjust the care plan.
• Communicates effectively with patients and families to involve them in care.
• Performs safety checks and environmental rounds and documents progress.

Skills

Empathy & communication

Observation & reporting

Safety awareness

Team collaboration

Education

High School Diploma or equivalent

Nursing Assistant Certificate or related Associate degree

Tools

BLS/CPR Certification

STARR de-escalation training

Job description

The Mental Health Technician Nurse Secretary helps provide therapeutic services to psychiatric patients under Trauma Informed Care principles in accordance with the Registered Nurse's directions and the established treatment plan. Working under general supervision for routine situations, this role serves psychiatric patients across the life span through various treatment programs, such as educational groups and 1:1 interaction.

Essential Job Function:

• Observes and reports changes in patient symptoms and behaviors to the Registered Nurse in order to make necessary changes to the care plan.
• Helps communicate effectively and graciously with patients and families to keep them involved in the care process, including through the facilitation of patient educational groups.
• Performs safety checks and environmental rounds, documenting procedures and updating the Registered Nurse with progress.
• Checks supply stocks in order to meet patient and nursing needs and budgetary constraints in line with the department goals.
• Supports the provision of patient care as delegated by the Registered Nurse, including measuring vital signs and capillary blood glucose, preparing EKGs, transporting patients, and assisting with ambulation elimination needs.
• Responds to verbal and nonverbal communication from psychiatric patients in order to communicate empathetically and meet needs.
• Performs other duties as assigned.

Education:

• Required: High School Diploma or equivalent.
• Preferred: Successful completion of Nursing Assistant Certificate and/or Associate's degree in human service field preferred.

Experience:

• Preferred: A minimum of one year of experience in behavioral health field or health care field.

Licensure/Certification/Listing:

• Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider; STARR (verbal and physical de-escalation) to be successfully completed within the first 30 days of hire date.
• Preferred: Listed as a Nursing Aide I with the North Carolina Division of Facilities Services; Certification through American Association of Psychiatric Technician NCPT Certification Level I-II.