PRN Financial Assistance Representative (as needed)

Valley View; Glenwood Springs (CO); On-site; USD 27,552 - 39,771; Part time

Benefits offered by this job

Retirement plans 401(a) and 403(b)

Employee Assistance Program

Annual Bonus based on performance

Employee discount on medical services

Ski day passes

Job summary

A healthcare facility in Colorado seeks a PRN Financial Assistance Representative to assist patients with financial inquiries. The role requires a high school diploma, proficiency in Microsoft Office, and strong interpersonal skills. The position is part-time and on-site in Glenwood Springs, offering a competitive wage between $20.00 and $28.87 per hour, along with various employee benefits such as retirement plans and employee discounts.

Qualifications

• Admissions or billing background in a hospital or healthcare setting is preferred.
• Strong interpersonal, communication, and listening skills necessary.
• Must be able to work independently and as part of a team.

Responsibilities

• Assist patients with questions about the revenue cycle.
• Handle unrelated calls to ensure patients' questions are resolved.
• Communicate using a compassionate and professional manner.

Skills

Typing 50 wpm

Bilingual (English/Spanish)

Proficiency in Microsoft Office

Interpersonal skills

Conflict resolution

Computer skills

Education

High school diploma or equivalent

Certified Patient Accounts Technician certificate

Tools

Microsoft Word

Microsoft Excel

Meditech

Job description

PRN Financial Assistance Representative (as needed)

Job Category: Non-Clinical

Requisition Number: FINAN004728

• Posted : August 7, 2025
• Part-Time
• On-site

Locations

Showing 1 location

Glenwood Springs
Valley View Hospital
1906 Blake Ave.
Glenwood Springs, CO 81601, USA

• Pay or shift range: $20 USD to $28.87 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Valley View Hospital is seeking a qualified individual to work in our Patient Financial Services department as a PRN (as needed) Financial Assistance Representative.

This position is PRN (as needed), day shift. On-site only in Glenwood Springs!

GENERAL OBJECTIVES:

• The Financial Assistance Representative willingly and effectively assists patients with all questions or issues related to the revenue cycle using exceptional interpersonal and decision-making skills.
• Calls unrelated to the revenue cycle will be properly handled to ensure patients’ questions are resolved to their satisfaction.
• Uses Microsoft Word and Excel along with Meditech to manage accounts.
• Communicates in a compassionate and professional manner from a strong revenue cycle knowledge base.

QUALIFICATIONS

Education:

• High school diploma or the equivalent.
• A Certified Patient Accounts Technician certificate is preferred.

Experience:

• Admissions or billing background in a hospital or other healthcare setting is preferred

Skills:

• Typing 50 wpm is required
• Bilingual (English/Spanish) is preferred
• Proficiency in Microsoft Office applications is required
• Computer and clerical skills required
• Must have strong interpersonal, communication, and listening skills
• Must have a demonstrated ability to address difficult situations and resolve conflict with ease, poise, and tact
• Must have the ability to work independently and as part of a team.

SALARY

• Entry salary dependent upon education, skill set, and experience.
• Position wage range: $20.00 - $28.87/hour + 14% PRN Differential.

BENEFITS

• Retirement plans 401(a) and 403(b) plans
• Employee Assistance Program
• Annual Bonus to eligible PRN employees based upon organizational and individual performance.
• Employee discount on Valley View Medical Services
• Use of Sunlight and Aspen SkiCo day passes

APPLICATION SUBMISSION END DATE

This position will be open for a minimum of three days and until a top applicant is identified.

About Us

Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.