Private Wealth Management Business Development Director- Bilingual: Spanish/English

Morgan Stanley; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Morgan Stanley is seeking a seasoned Business Development Director to elevate client experiences for FAs/PWAs and teams. You will lead service-led development across digital marketing, portfolio tools, and financial planning, aligning with firm goals and market strategies.

The role demands leadership, deep financial product knowledge, and the ability to coordinate with Practice Strategy Consultants, Branch Management, and other stakeholders. A senior, client-first mindset is essential.

Qualifications

• 10+ years of experience in a role related to financial services or client support.
• Active securities licenses as listed in education section are required.
• Advanced degree or professional certification preferred.

Responsibilities

• Cultivate relationships with business partners and colleagues internally and externally.
• Support FAs/PWAs/teams to enhance client relationships and deliver an exceptional experience.
• Develop and deliver client service models, prepare for meetings and track follow-ups.
• Assist with business plans, strategies and cross-functional collaboration with market stakeholders.
• Identify business development opportunities using firm-approved tools and share insights.
• Support marketing strategies, conferences, webinars, websites, social media and email outreach.
• Prepare and review client reports or financial plans from approved systems.
• Assist with research and participate in client meetings representing the service lens.
• Help optimize business practice efficiencies and clerical marketing activities as needed.
• Participate in firm initiatives and training; stay current on policies and platforms.

Skills

Leadership

Client service

Interpersonal skills

Time management

Collaboration

Education

Advanced degree or professional certification

10+ years of relevant work experience

Active Series 7 (GS) and Series 66/63/65

Additional product licenses may be required

Tools

MS Excel

MS Office

Internet applications

Job description

Business Development Directors provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will lead all areas of service level business development including digital marketing, portfolio holdings and/or proposal tools and financial planning.

DUTIES And RESPONSIBILITIES

• Cultivating relationships with business partners and colleagues internally and externally
• Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience
• Assisting the FA/PWA/team in developing and delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups
• Assisting the FA/PWA/team in developing and executing against their business plan and strategies to support it, partnering closely with other market stakeholders such as Practice Strategy Consultants, Business Development Managers and Branch Management
• Proactively identifying business development and client segmentation opportunities using firm approved systems (e.g., leveraging internal tools like Next Best Action and Analytics Hub) and share with FA/PWA team to gather feedback and take direction on any next steps
• At the direction of FA/PWA/team, executing against all clerical elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• At the direction of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients
• At the direction of the client and/or FA/PWA/team, assisting with research using firm-approved systems
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens
• Focusing with the FA/PWA/team and other business partners to optimize business practice efficiencies
• If the FA/PWA/team are engaged with corporate relationships, may be supporting clerical activities such as disseminating trading window information, assisting with employee stock purchase plan (ESPP) allocations, preparing disqualifying disposition reporting and performing various reconciliation and/or reporting functions as examples using firm-approved systems at the request of the FA/PWA/team.
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
• Remaining current on all policies, procedures and new platforms

Education And/or Experience

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:

• Spanish fluency
• 10+ years of work experience in a field relevant to the position required
• Advanced degree or professional certification or prior industry experience required
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Additional product licenses may be required

Knowledge/Skills

• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven

Reports To

• Market Business Service Officer and/or Business Service Officer

To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.