Private Bank, Relationship Manager (Philadelphia, PA)

Citizens Bank; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

A prominent financial institution is seeking a Private Bank Relationship Manager in Philadelphia. The ideal candidate will generate new business through networking and marketing efforts, manage client relationships, and identify cross-sell opportunities. A background of 10+ years in client management and strong negotiation skills are essential. This position requires an independent thinker with excellent credit skills and the ability to maintain effective communication across the organization. Work hours are Monday to Friday, totaling 40 hours per week.

Qualifications

• Minimum 10+ years of relevant experience.
• Exhibits a history of competency in soliciting, developing, servicing, and structuring deals.
• Excellent credit skills and ability to cross-sell products.
• Ability to guide and train junior team members.
• Strong communication across business units and org.

Responsibilities

• Generate new business opportunities.
• Manage new and existing client relationships.
• Conduct marketing and community building efforts.
• Fully understand the Bank’s credit appetite and review new and existing opportunities to identify potential credit risks.
• Manage new and existing client relationships with clients through frequent client meetings and communications to ensure strong, stable relationships.
• Conduct marketing and community building efforts to reach prospective clients and engage with participants to educate individuals on the Bank’s offerings and credit opportunities.

Skills

Client relationship management

Financial modeling

Negotiation skills

Cross-selling

Excellent communication

Job description

Description

Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a white glove experience to clients that results in long-term client loyalty.

The Private Bank Relationship Manager is responsible for creating new and expanding existing relationships within the CFG Private Bank. The Relationship Manager works to generate new business for the Bank through prospecting efforts. The Relationship Manager also leads market development efforts to broaden the usage of all bank products. This is done so through networking and marketing efforts. This role is required to have an in-depth understanding of the Bank’s operations. Given the Relationship Manager's role as a business development specialist, a strong understanding of the Bank’s product offerings is required for cross-sell opportunities outside of their designated banking vertical. In this role, the Relationship Manager also supports the team through learning development and provides training opportunities for more junior roles on the team.

Primary responsibilities include

• Serve as a growth contributor for designated team – includes working closely with analysts and other support team members for their development.
• Responsible for generating new business opportunities.
• Identifying potential cross-sell opportunities from prospects and existing clients and liaising with internal colleagues who are able to help execute those cross-sell opportunities (cash management, private banking, wealth management, foreign exchange, etc.).
• Fully understand the Bank’s credit appetite and review new and existing opportunities to identify potential credit risks.
• Manage new and existing client relationships with clients through frequent client meetings and communications to ensure strong, stable relationships.
• Conduct marketing and community building efforts to reach prospective clients and engage with participants to educate individuals on the Bank’s offerings and credit opportunities.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Minimum 10+ years of relevant experience. Exhibits a history of competency in soliciting, developing, servicing, and structuring deals. Able to handle the most difficult and sensitive client relationships.
• Capable of handling negotiations, including in the area of loan documentation. Independent thinker and self-starter.
• Excellent credit skills. Responsible for cross-selling and product knowledge/application.
• Highly skilled in financial modeling and able to quickly structure credit in modeling environment.
• Skilled at maintaining good communication across business unit and broader organization.
• Expected to provide guidance.
• Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to Bank.
• Stays abreast of changes in Bank products and services, is capable of identifying appropriate client product fit, and is able, at a high level, to present each product to a client or prospect. Actively coordinates with cross sell partners to help facilitate the sale of additional Bank products.
• Actively organizes and manages/leads Bank meetings with clients and appropriate internal partners and team members.
• Enthusiastic, resilient, and energetic.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.