Privacy Program Manager

Cigna Healthcare; United States; Hybrid; USD 116,000 - 194,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Job summary

The Cigna Group is seeking a Privacy Program Manager to govern and advance privacy across our digital environment. You will lead cross-functional teams, turn platform findings into actionable controls, and report progress to privacy, legal and engineering stakeholders.

Reporting to the Chief Privacy Counsel, you will manage governance, roadmaps and budgets for online privacy platforms, while ensuring compliance and measurable risk reductions across websites and mobile apps.

Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years leading complex privacy, technology, security, compliance, digital, or enterprise programs.
• Experience managing enterprise platforms through implementation, governance, integration and operations.
• Strong program management and governance skills: roadmaps, risks, budgets, governance, vendor mgmt, executive reporting.
• Ability to explain websites, mobile apps, cookies, pixels, tags, scripts, APIs, consent tools and data flows.
• Ability to work across technical, legal and business teams and move work from decision to completion.
• Strong judgment, analytical thinking, facilitation, writing and presentation skills.

Responsibilities

• Translate leadership goals into roadmaps, milestones, resources, budgets and success metrics.
• Oversee governance and day-to-day operation of online privacy technology platforms, including onboarding, configuration, access, integrations, releases and vendor support.
• Maintain clear decision rights, intake and priority processes, committees, issue resolution and escalation.
• Turn platform findings into actions, remove barriers, confirm updates and manage risks.
• Keep a current view of websites and apps, owners, platform status, issues and dependencies.
• Use evidence, privacy requirements and business context to support practical decisions and controls.
• Support privacy impact assessments for new or changing online privacy tech.
• Provide clear reporting on program progress, coverage, findings, aging, exceptions, control performance and resources.
• Manage platform providers, roadmaps, support, licensing, budgets, deliverables and performance.
• Improve the program by simplifying work, strengthening data quality and automating tasks.

Skills

Program management

Governance

Stakeholder mgmt

Communication

Analytical thinking

Presentation skills

Education

Bachelor’s degree

Job description

Privacy Program Manager

Help shape how privacy is governed across our digital environment.

Join the Enterprise Privacy Office as a Privacy Program Manager and help turn enterprise privacy goals into practical action. Reporting to the Chief Privacy Counsel and working under the direction of cross-functional leadership, you will manage the program, governance and platforms used to monitor, assess, and govern online privacy technologies across our websites and mobile applications.

You will bring teams together, advance strategic initiatives, and turn platform capabilities and privacy requirements into clear decisions, controls, and measurable results. This role is a strong fit for someone who can advance governance, communicate clearly, and build trusted partnerships across privacy, legal, information security, engineering, product, marketing, procurement, and business teams.

What you’ll do:

• Turn the goals and priorities set by privacy leadership into clear roadmaps, milestones, resources, budgets, and measures of success.
• Manage the governance and day-to-day operation of online privacy technology platforms, including onboarding, configuration, access, integrations, releases, and vendor support.
• Maintain clear decision rights, intake and priority processes, committee forums, issue resolution, exceptions, and escalation paths.
• Turn platform findings into assigned actions, remove barriers, confirm updates, and manage potential risks.
• Keep a current view of covered websites and mobile applications, owners, platform status, open issues, and dependencies.
• Use technical evidence, privacy requirements, business context, and consumer impact to support practical decisions and controls.
• Support and participate in privacy impact assessments for new and changing online privacy technologies.
• Provide clear reporting on program progress, platform coverage, findings, aging, exceptions, control performance, and resource needs.
• Manage platform providers, product roadmaps, support, licensing, contracts, budgets, deliverables, and performance.
• Improve the program by simplifying work, strengthening data quality, automating repeatable tasks, and embedding privacy into digital initiatives.
• Support incident response by preserving platform evidence and coordinating timely assessment with privacy, legal, security, and application teams.

What you need to do the job:

• Bachelor’s degree in a related field or equivalent relevant work experience.
• At least 7+ of experience leading complex privacy, technology, security, compliance, digital, or enterprise programs.
• Experience managing enterprise platforms through implementation, governance, integration, and ongoing operations.
• Strong program management and governance skills, including roadmaps, risks, budgets, governance, vendor management, and executive reporting.
• Ability to understand and explain websites, mobile applications, cookies, pixels, tags, scripts, APIs, consent tools, and related data flows.
• Ability to work across technical, legal, and business teams, create clarity from ambiguity, and move work from decision to completion.
• Strong judgment, analytical thinking, facilitation, writing, and presentation skill

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 116,100 - 193,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email _ [e-mail] _ for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.