Printer & Copier Service Pro – On-Site Tech

Flex Technology Group; Los Angeles (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) with company match

Career growth

Team culture

Job summary

FlexTG, located in Los Angeles, CA, seeks a Copier/Printer Service Technician to maintain and repair office equipment at a designated site. The role emphasizes technical expertise, time management, and delivering outstanding customer service.

Responsibilities include diagnosing hardware and software issues, performing preventive maintenance, installing equipment, and supporting sales with upgrade opportunities. On-site work with a focus on quality customer experience.

Qualifications

• Experience in repairing and maintaining printers and copiers.
• High School Diploma or equivalent.
• Minimum 21 years of age.
• Valid driver’s license with a clean driving record.
• Ability to lift and transport equipment up to 50 lbs.
• Strong mechanical and electrical aptitude.
• Proven experience repairing office equipment (copiers/printers).
• Basic networking knowledge (print drivers, connectivity troubleshooting).
• Strong problem-solving and organizational skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Skills

Mechanical aptitude

Electrical aptitude

Networking basics

Problem solving

Time management

Copier/printer repair

Education

High School Diploma or equivalent

Tools

Ricoh experience

Job description

FlexTG, located in Los Angeles, CA, seeks a Copier/Printer Service Technician to maintain and repair office equipment at a designated site. The role emphasizes technical expertise, time management, and delivering outstanding customer service.

Responsibilities include diagnosing hardware and software issues, performing preventive maintenance, installing equipment, and supporting sales with upgrade opportunities. On-site work with a focus on quality customer experience.