Print Solutions Specialist - QQP Belle Fourche, SD

QQP; Belle Fourche (SD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

401(k) Retirement Plan

Job summary

Quality Quick Print (QQP) in Belle Fourche, SD is seeking a Print Solutions Specialist to deliver friendly, detail-oriented customer service in a fast-paced shop. The role involves handling full-service print orders, office and retail supplies, inventory control, and operating print production equipment.

We value dependable, multi-tasking team players who can communicate clearly and maintain accuracy in pricing and billing.

Qualifications

• Customer-focused service with strong communication.
• Ability to operate all standard office and copy center equipment.
• Flexible, detail-oriented, and capable of multitasking.

Responsibilities

• Provide prompt and courteous service to customers in person, by email, and by phone.
• Assist customers with full-service print orders, office and retail supplies.
• Maintain inventory and ensure shelves are stocked with accurate pricing.
• Operate and maintain print production equipment, including cleaning and stocking supplies.
• Ensure all products and services are billed and collected.
• Collaborate with team to improve customer service and operations.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Basic computer skills

Money handling

Education

Associate’s degree

1+ years related experience

Equivalent education/experience

Tools

Print production equipment

Job description

Description

Print Solutions Specialist - Quality Quick Print (QQP) Belle Fourche, SD

Hours - 8:00 a.m. - 5:00 p.m.

We are seeking a friendly, detail-oriented, and dependable person to join our team in Belle Fourche, SD. This is an excellent opportunity for individuals who enjoy working with people and thrive in a fast-paced environment. Join us and become part of a supportive company that values its employees and offers comprehensive benefits to support your well-being and financial future.

Key Responsibilities

• Help to reach company’s customer service, profit, sales, and growth goals.
• Provide prompt and courteous service to all customers in person, be email and on the telephone.
• Assist customers with full-service print orders, office supplies, retail supplies and all other services offered.
• Maintain adequate and organized office supply inventory.
• Make sure shelves are stocked and dusted and items are marked with accurate prices.
• Handle inventory display and signage to maximize product movement.
• Perform all duties necessary to assist open and close the business as scheduled.
• Operate and maintain print production equipment including cleaning, stocking paper and toner, and scheduling service calls.
• Make sure all products and services have been paid for or billed.
• Assist customers with printing jobs when needed.
• Work in a team environment with other employees to enhance customer service and operational efficiency.
• Follow department operational policies and procedures.
• Identify customer’s needs and direct them to the appropriate departments staff.
• Upsell and cross-sell services.
• Follow safety and emergency procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals

Skills and Qualifications

• Basic computer operation skills.
• Excellent and aggressive customer service skills.
• Professional, courteous telephone etiquette.
• Must be flexible.
• Excellent oral and written communication skills.
• Excellent organizational and follow-through skills.
• Overall understanding of printing and related processes.
• Ability to operate all standard office and copy center equipment.
• Ability to count money and perform basic math functions.
• Must be able to work well with diverse groups or individuals.
• Must be able to carry out multi-task projects simultaneously.
• Must be able to understand and clearly communicate the company’s vision.
• Regular and consistent attendance.

We offer a full benefits package including PTO, Health, Life, Dental, and Vision Insurance, Short-Term and Long-Term Disability, and a 401(k) Retirement Plan. If you are a people person who is detail-oriented, dependable, and capable of multitasking, this may be the perfect position for you. Join our team and enjoy a rewarding career in a supportive environment.

Requirements

Education and/or Experience

Associate’s degree; or 1 or more years related experience and/or training; or equivalent combination of education and experience.