Print Solutions Specialist — Flexible Hours & Growth

Staples; Napa (CA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Job summary

Staples in Napa, CA is hiring for a Print Specialists role in a retail store environment. You will deliver exceptional customer service, produce professionally finished print products, and collaborate with team members to meet customer needs.

The position involves greeting customers, assessing copy print requirements, and utilizing order intake tools to present print solutions. Flexibility for other duties and a fast-paced setting is expected.

Qualifications

• Provide excellent customer service in a retail print environment.
• Ask questions to understand customers' print needs and offer appropriate solutions.
• Be flexible to assist with various store duties and tasks.

Responsibilities

• Greet customers entering the Print Solutions department and respond promptly.
• Ask open-ended questions to build relationships and identify print needs.
• Use intake tools to capture project details and propose print solutions.
• Assist customers with tasks in the self-service area and using copy machines/PC rentals.
• Ask qualifying questions to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., shipping support).

Skills

Customer service

Communication

Relationship building

Open-ended questions

Team collaboration

Tools

Microsoft Word

Job description

Staples in Napa, CA is hiring for a Print Specialists role in a retail store environment. You will deliver exceptional customer service, produce professionally finished print products, and collaborate with team members to meet customer needs.

The position involves greeting customers, assessing copy print requirements, and utilizing order intake tools to present print solutions. Flexibility for other duties and a fast-paced setting is expected.