Principal Technical Program Manager New York, NY, United States

Ripple Inc.; New York (NY); Hybrid; USD 228,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Equity

Bonus program

Health benefits

Job summary

Ripple Inc. is seeking a dedicated Principal Technical Program Manager to lead large cross-functional programs for our products.

This role reports to the Head of TPM within Ripple Core and requires synthesis of business and technical requirements to deliver for Ripple's customers. You will collaborate with product and engineering to design robust, scalable systems, drive schedules, remove roadblocks, and ensure high development velocity with a focus on customer outcomes.

Qualifications

• 12+ years of release and/or technical program management experience across complex enterprise tech environments.
• Data-driven decision making to monitor project health and risks.
• Familiarity with Agile, Scrum, Six Sigma and modern project management processes.
• Ability to coordinate across teams, build consensus, and influence without authority.
• Experience with Jira, Confluence, and Google Sheets.
• Experience architecting scalable systems and design patterns.
• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems.

Responsibilities

• Develop department-level priorities and strategy across strategic product initiatives.
• Identify and remove bottlenecks, reduce ambiguity, and drive data-driven decisions.
• Communicate clearly to bring cross-functional teams to objectives.
• Be a role model and inspiring leader for other TPMs.
• Create technical frameworks for engineering decision-making.
• Improve Operational Excellence processes across the organization.
• Coordinate with PMs, Product Managers, and Eng managers to align priorities.
• Oversee testing and release dependencies for multiple teams.
• Build dashboards to track progress and inform partners.

Skills

Cross-functional leadership

Data-driven decision making

Agile / Scrum / Six Sigma

Stakeholder coordination

Jira and Confluence

Systems design & scaling

Payments / Blockchain knowledge

Tools

Jira

Confluence

Google Sheets

Job description

Please note this is for New York, NY, United States. You only need toapply to one location if there are multiple listed for the job.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

The work:

We're seeking a dedicated, passionate, and eager Principal Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This role reports to the Head of TPM within Ripple Core. This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple's current and future customer needs. You will work closely with our product and engineering teams to design robust and scalable systems, lead product schedules, remove roadblocks, and ensure high development velocity. Ideal candidates have a track record of seeing around the corner and providing technical leadership to deliver for customers. You will be responsible for high-level strategy, but also know when to get hands‑on to push an initiative forward. You must be passionate about enabling teams to invent and deliver customer‑focused solutions to bold and ambiguous challenges.

What you'll do:

• Develop department‑level priorities and strategy across strategic product initiatives by understanding our customers and technology deeply.
• Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks and obstacles, raising issues strategically, and making sound data‑driven decisions that deliver for our customers based on associated trade‑offs.
• Communicate with purpose and clarity, bringing together cross‑functional teams to achieve program objectives.
• Be a role model and an inspiring leader for other TPMs.
• Create technical frameworks that can be used by engineering teams for decision‑making.
• Improve the efficiency of Operational Excellence processes across the organization.
• Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities.
• Coordinate testing and release dependencies for assigned engineering teams, and across teams as products converge for release.
• Build release, bug, and progress‑tracking dashboards to advise partners on development progress and gaps.

What you'll bring:

• 12+ years of previous release and/or technical program management experience on projects involving sophisticated enterprise tech environments, working directly with many teams across functions.
• Ability to use data and analytics to look at trends and lead health of projects and systems.
• Shown understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.
• Ability to coordinate multi‑functionally, build consensus, and deliver across teams. Able to influence without authority, negotiate, and encourage others in a matrixed environment.
• Experience with project planning tools such as Jira and Confluence, and proficiency in Google Sheets.
• Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems.
• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems.

For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

NY Annual Base Salary Range

$228,000 — $280,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast‑paced start‑up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi‑weekly all‑company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry‑leading parental leave policies. Family planning benefits.
• Catered lunches, fully‑stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full‑time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.