Principal Technical Program Manager - AI

Motorola Solutions; Providence (RI); On-site; USD 180,000 - 240,000; Full time

Job summary

Motorola Solutions is seeking a Principal Technical Program Manager to lead enterprise-scale AI initiatives. You will drive strategy, execution, and measurable impact across AI features, models, and infrastructure used by multiple product teams.

The role emphasizes turning ambiguous AI concepts into scalable products, building cloud and edge AI platforms, and delivering quantifiable customer outcomes. A strong track record in AI program management is essential.

Qualifications

• Experience leading end-to-end AI feature delivery across multiple product teams.
• Ability to define metrics linking AI model performance to customer outcomes.
• Experience embedding AI/ML into software development lifecycles and measuring impact.

Responsibilities

• Own strategy, definition, and execution of AI feature delivery programs across the central AI organization and dependent product teams.
• Define and implement methods to measure AI model performance against customer outcomes and baseline improvements.
• Drive programs to integrate AI/ML into the internal software development lifecycle and evangelize best practices.

Skills

End-to-end AI delivery

AI impact tracking

AI in dev lifecycle

Executive dashboard design

Cross-functional alignment

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions' innovations, products, and services play essential roles in people's lives. Our end-to-end suite of software solutions helps customers manage emergency communications, process video and evidence, and leverage cutting-edge AI-driven analytics for security and operational insights. We are industry leaders in video security and analytics, with solutions deployed in more than 120 countries across diverse environments such as school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Our AI-powered security solutions integrate advanced video analytics, machine learning, and embedded intelligence to enable proactive threat detection, enhanced situational awareness, and automated decision‑making.

Job Description

Reporting to the VP of AI for Motorola Solutions, the Principal Technical Program Manager will be a critical, high-impact leader who thrives on turning highly ambiguous concepts into enterprise-scale AI products and solutions. They will be responsible for driving the strategy and measurable success of our core Artificial Intelligence efforts. This role is pivotal in managing the lifecycle and adoption of central AI models and foundational AI infrastructure built by our organization and consumed by downstream product teams for their features. This includes building enterprise-scale cloud and edge AI platforms, ensuring that our AI investments translate into quantifiable, improved customer outcomes.

Key Responsibilities

The Principal TPM will own the strategy, definition, and execution of programs across the following core areas:

• End-to-end AI Feature Delivery: Drive and coordinate efforts across the central AI organization and all dependent product teams to ensure the seamless, end-to-end delivery of AI features and products that demonstrably deliver value for our end customers.

• AI Impact Tracker & Baseline: Work across various product teams to define and implement ways to establish and measure a systemic link AI model performance and customer outcomes. This includes baselining current customer impact and owning the program to drive measurable, continuous improvement in AI effectiveness.

• AI for Developer Practices: Drive strategic programs to integrate AI/ML into our internal software development lifecycle, tracking adoption, evangelizing best practices, and reporting on the impact of these tools on engineering velocity and quality.

• Organizational Performance Management: Design, implement, and maintain a high-value, executive‑facing dashboard that tracks all key AI impact metrics, development efficiency metrics, and overall organizational goals. Managing the data fidelity and reporting accuracy is a core responsibility.

• Cross-Functional Alignment & Impact Communication: Own the organizational mechanism for driving transparency and alignment with partner product teams. This includes regularly presenting the status of core AI metrics, communicating strategic research initiatives to move those metrics, tracking progress, and quantifying the actual impact delivered to stakeholders and customers.