Principal Technical Communications Consultant for Information Security

U.S. Bank; Charlotte (NC); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Principal Information Security Technical Communications Consultant to translate complex IT security topics into executive-ready communications.

You will develop board materials and lead high-visibility communications with senior leaders, regulators, and industry partners. In this role, you will partner with CISO leaders, tailor messages for nontechnical audiences, and craft polished PowerPoint presentations for leadership discussions.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 10+ years of business experience with at least 5 years in technical communications.
• 5+ years supporting information delivery solutions and knowledge management.

Responsibilities

• Develop monthly and quarterly reports, board and committee materials, executive talking points, presentations, newsletters, and ad hoc communications.
• Translate complex information security topics into clear, relevant messages for nontechnical audiences.
• Partner with assigned CISO leaders and build a deep understanding of their organizations, priorities, and technical work.
• Participate in leadership discussions, ask clarifying questions, and provide constructive challenge when content is unclear.
• Anticipate communication needs and proactively recommend solutions, messaging, and materials.
• Manage multiple recurring and ad hoc deliverables, deadlines, stakeholders, decisions, and action items.
• Support external cybersecurity industry engagements and related meeting or event materials as needed.

Skills

Executive comms

Technical writing

PowerPoint

Stakeholder mgmt

Project management

Teams

SharePoint

InfoSec knowledge

Education

Bachelor's degree

Tools

PowerPoint

SharePoint

Teams

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Principal Information Security Technical Communications Consultant is a strategic communications partner within Information Security Services (ISS). This highly visible role translates complex technical information into clear, executive-ready communications for senior leaders, board and committee audiences, regulators, employees, and external industry partners. The consultant becomes a trusted partner to assigned leaders and helps communicate the value, priorities, and impact of ISS.

What You’ll Do

• Develop monthly and quarterly reports, board and committee materials, executive talking points, presentations, newsletters, and ad hoc communications
• Translate complex information security topics into clear, relevant messages for nontechnical audiences
• Partner with assigned CISO leaders and build a deep understanding of their organizations, priorities, and technical work
• Participate in leadership discussions, ask clarifying questions, and provide constructive challenge when content is unclear
• Anticipate communication needs and proactively recommend solutions, messaging, and materials
• Manage multiple recurring and ad hoc deliverables, deadlines, stakeholders, decisions, and action items
• Support external cybersecurity industry engagements and related meeting or event materials as needed

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• 10 or more years of business experience with five or more years of technical communications
• Five or more years of experience with support to information delivery solutions, knowledge management, systems, and communication strategies

Preferred Skills/Experience

• Experience developing executive communications, board presentations, talking points, and recurring reporting for senior leaders
• Advanced technical writing, editing, analysis, and storytelling skills, including translating complex information for nontechnical audiences
• Ability to create polished, executive-ready PowerPoint presentations and prepare materials to be presented by others
• Strong consultative judgment, relationship-building skills, and confidence working with senior executives and technical subject-matter experts
• Proactive, self-directed approach with the ability to manage competing priorities and deadlines
• Advanced proficiency with Microsoft Office, including PowerPoint and Teams; working knowledge of SharePoint
• Familiarity with information security, cybersecurity, financial services, or regulated environments is helpful but not required

Location expectations

This role requires working from one of the U.S. Bank locations listed on this posting three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.