Principal, Strategic Solution Engineer - Nonprofits

salesforce.com, inc.; Boston (MA); On-site; USD 183,000 - 245,000; Full time

Benefits offered by this job

Time off

Medical

Dental

Vision

Parental leave

401(k)

Job summary

Salesforce in Boston is seeking a Principal Solution Engineer to serve as the foundation and grantmaking SME on the Solution Engineering team, driving strategic growth and customer success across the nonprofit portfolio.

This senior IC role requires deep grantmaking domain expertise, executive presence, and the ability to lead the most strategic deals, with mentoring responsibilities and cross-functional collaboration.

Qualifications

• 10+ years of foundation/grantmaking tech or solution engineering experience.
• Executive-level communication; comfortable presenting to C-suite and board-level stakeholders.
• Deep knowledge of cloud SaaS solutions, web technologies, and the Salesforce platform.
• Demonstrated ability to operate independently as a senior technical leader and mentor.
• B.S. in Computer Science, Software Engineering, MIS, or related field; MBA a plus (not required)

Responsibilities

• Act as the principal SME on foundation/grantmaking solutions across the Solution Engineering organization, mentoring other SEs on grantmaking best practices.
• Own solution strategy and technical direction for the largest, most complex foundation and grantmaking opportunities.
• Partner cross-functionally with sales leadership, post-sales, product management, and marketing to shape go-to-market strategy.
• Lead discovery workshops and executive briefings with C-level, IT, and program stakeholders at major foundations.
• Architect and present tailored, high-impact demos and solution designs on the Salesforce platform.
• Own strategic RFI/RFP responses and competitive positioning for grantmaking deals.
• Represent Salesforce as a thought leader at industry events and webinars focused on the grantmaking/philanthropy sector.
• Provide input to product management on grantmaking roadmap priorities based on field and customer feedback.
• Coach and enable other SEs and sales teams on grantmaking domain knowledge.

Skills

Grantmaking domain

Executive-level comms

Cloud SaaS knowledge

Senior technical leader

Mentoring SEs

Education

B.S. in Computer Science/Software Engineering

MBA (not required)

Tools

Salesforce Nonprofit Cloud

Salesforce platform

Job description

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

We're looking for a Principal Solution Engineer to serve as the foundation and grantmaking subject‑matter expert on our Solution Engineering team, driving strategic growth and customer success across our Nonprofit Cloud portfolio's most complex foundation and grantmaking accounts. This is a senior individual contributor role for someone who combines deep grantmaking domain expertise with the technical and executive presence to lead the most strategic deals.

Responsibilities

• Act as the principal-level SME on foundation/grantmaking solutions across the Solution Engineering organization, mentoring other SEs on grantmaking best practices
• Own solution strategy and technical direction for the largest, most complex foundation and grantmaking opportunities
• Partner cross-functionally with sales leadership, post-sales, product management, and marketing to shape go‑to‑market strategy
• Lead discovery workshops and executive briefings with C-level, IT, and program stakeholders at major foundations
• Architect and present tailored, high‑impact demos and solution designs on the Salesforce platform
• Own strategic RFI/RFP responses and competitive positioning for grantmaking deals
• Represent Salesforce as a thought leader at industry events and webinars focused on the grantmaking/philanthropy sector
• Provide input to product management on grantmaking roadmap priorities based on field and customer feedback
• Coach and enable other SEs and sales teams on grantmaking domain knowledge

Required Qualifications

• 10+ years of relevant foundation/grantmaking technology and/or solution engineering experience
• Proven track record leading complex, strategic sales cycles with measurable business‑value outcomes
• Executive‑level communication skills; comfortable presenting to C-suite and board‑level stakeholders
• Deep knowledge of cloud SaaS solutions, web technologies, and the Salesforce platform
• Demonstrated ability to operate independently as a senior technical leader and mentor
• B.S. in Computer Science, Software Engineering, MIS, or related field; MBA a plus (not required)

Preferred Qualifications

• Direct practitioner or systems‑owner experience at a large foundation or grantmaking organization
• Deep familiarity with the Salesforce ecosystem (Nonprofit Cloud, Grants Management)
• Salesforce Administrator certification or Trailhead Ranger status
• Experience speaking or publishing on grantmaking/philanthropy technology trends

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $182,770 - $244,510 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $201,110 - $269,080 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.