Principal Specialist Field Service

Prattwhitney; Jacksonville (FL); Hybrid; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Flexible schedules

Employee assistance program

Job summary

Raytheon seeks a full-time Principal Specialist, Field Service near NAS Jacksonville, FL, to repair turreted EO/IR sensors and systems. The role requires an active security clearance, U.S. citizenship, and robust collaboration with PM, engineering, and logistics teams.

The position emphasizes hands-on maintenance, depot repair liaison, and training across Raytheon MTS assets in a dynamic defense environment, with a hybrid work arrangement and security clearances on day one.

Qualifications

• Bachelor’s degree with 5+ years relevant experience, or advanced degree with 3+ years.
• Active and transferable U.S. government security clearance required.
• U.S. citizenship required for security clearance.
• 5+ years EO/IR maintenance experience with hardware/software/system administration/logistics.
• Experience coordinating with multiple internal/external customers and senior personnel.
• Experience as prime technical contact for depot repair.

Responsibilities

• Represent Raytheon MTS assets during repair activity at FRCSE.
• Communicate with program management, site lead, operations, engineering, mission assurance, and supply chain across programs.
• Report system performance/availability, maintenance activities/issues, and spare status.
• Meet performance metrics and schedules across McKinney programs.
• Provide technical training on sensor systems and support equipment.
• Provide technical, logistics, and material support for multiple MTS products.
• Ensure inspection, maintenance, repair and modification activities are recorded.

Skills

EO/IR maintenance

Hardware & software

Systems administration

Logistics coordination

Customer/vendor communication

Education

Bachelor’s degree

Advanced degree

Job description

Date Posted: 2026-10-06 Country: United States of America Location: US-FL-JACKSONVILLE-6801-CUST ~ 6801 Roosevelt Blvd ~ ROSSEVELT (External Site) Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a full-time Principal Specialist, Field Service, to reside near NAS Jacksonville, Florida supporting FRCSE and Raytheon, conducting the repairs of turreted Electro-Optical, Infra-Red (EO/IR) Sensor and Systems.

This interdisciplinary engineering position requires an array of technical competencies in EO/IR Systems hardware and software, aircraft avionics and military flight-line environment as well as personality traits that enable one to respond effectively to dynamic conditions.

What You Will Do

• Act as a representative for all Raytheon MTS assets during repair activity at FRCSE.
• Responsible for communicating frequently with program management and Site lead, operations, engineering, mission assurance, and supply chain across multiple programs.
• Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
• Responsible for working with the Site Lead to meet performance metrics and schedule for Raytheon products across all McKinney programs.
• Provide technical training to both Raytheon team and FRCSE Government Artisans on sensor systems and associated support equipment in accordance with the product technical data and the customer’s specifications.
• Provides technical, logistics, and/or material support for multiple MTS products.
• Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.

Qualifications You Must Have

• Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.
• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• 5 or more years of EO/IR maintenance experience with hardware/software/system administration/logistics.
• Experience working with multiple internal customers and interacting with senior external personnel on technical matters.
• Experience representing the organization as the prime technical contact regarding depot repair activity.

Qualifications We Prefer

• 10+ years’ experience in EO/IR Systems Integration, logistics, Test and Operational Maintenance.
• Expertise typically gained through 8 or more years of hardware/software/system administration/logistics experience including ground station support and system administration experience.
• Possess communication skills needed for problem resolution with customers, contractors and vendors.
• Ability to work independently without appreciable direction.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world.

At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible.

Eligible for employee referral.

This position requires a security clearance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.

Benefits

Hired applicants may be eligible for benefits, including but not limited to:

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.