Principal Solutions Engineering – AI server/rack Infrastructure

AMD; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

AMD's Data Center Platform Engineering Group seeks a Principal Member of Technical Staff to own system design support, rack-level bring-up, and critical customer engagement for the AMD Instinct line. You will bridge internal architects, platform teams, and OEM partners and lead hands-on debug and validation at customer sites.

In this high-visibility role, you will influence design, drive root-cause analysis, and shape roadmaps through field-driven insights, mentoring senior engineers and

Qualifications

• Advanced degree-credible in system architecture, hardware/firmware debugging, and customer-facing engineering.
• Proven experience with server/rack architectures in enterprise environments.
• Strong debugging and design-review capabilities across hardware, firmware, and software.

Responsibilities

• System Architecture & Design Support for rack-scale AI solutions.
• Solution Optimization with customers for Rack-Scale AI deployments.
• Design Reviews supporting customer platform/rack designs and improvement recommendations.
• Bring-Up, Debug & Validation across rack systems in lab and field.
• Documentation & Best Practices delivering architectures and deployment guides.
• Hands-on Engineering including complex stress tests and root cause analyses.
• Issue Resolution with diagnostics and escalations for customer success.
• System Firmware Debug & Deployment during bring-up and deployments.
• End-Customer Debug & Sustaining for deployed fleets.
• Leadership & Strategy providing clear updates to leadership.
• Cross-Functional Alignment across engineering teams.
• Roadmap Influence via field feedback shaping AMD software/hardware roadmaps.
• Future Architecture decisions from customer insights.
• Mentorship to grow technical leaders within the team.

Skills

System architecture

Hardware/firmware debugging

Customer-facing engineering

Server/rack architecture

Firmware debugging

Bring-up & debugging tools

Leadership

Travel flexibility

Education

Electrical/Computer Engineering degree

Tools

Oscilloscopes

Logic analyzers

JTAG

BIOS/UEFI debugging tools

OpenBMC debugging tools

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology has the power to solve the world's most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology has the power to solve the world's most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Whether you're designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger - technology that moves the world forward. Join us and, together, we'll advance your career.

The Role

AMD's Data Center Platform Engineering Group (DPEG) is designing, developing, and delivering innovative technology infrastructure enabling the digital world. We create cloud-enabling server/rack solutions that help the world's leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supply chain, we're the bridge between problem and solution for the world's leading OEM & ODM partners and cloud services providers. Our customers depend on us to solve their most complex server/rack design needs. Come and join our Data Center Platform Engineering Group where we are building amazing, powered products with amazing people.

The Person

AMD is searching for a dynamic and experienced Principal Member of Technical Staff to own system design support, rack-level bring-up, and critical customer engagement for our cutting-edge AMD Instinct product line. In this high-visibility role, you will act as the technical bridge between AMD's internal system architects, platform development teams, and our OEM partners. You will not only influence the design and architecture of AI solutions but also lead hands-on debug and validation efforts at customer locations. As a technical leader, you will drive engineering, root cause analysis, and influence future roadmaps based on field execution.

Key Responsibilities

• System Architecture & Design Support
• Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs.
• Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage.
• Bring-Up, Debug & Validation
• Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms.
• Hands-on Engineering: Drive hands-on rack, platform, and component-level debug and validation. This includes complex stress testing, issue reproductions, and deep-dive root cause analysis.
• Issue Resolution: Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success.
• System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments.
• End-Customer Debug & Sustaining: Own the technical support interface for end customers, provide high-level engineering for deployed fleets.
• Leadership & Strategy
• Cross-Functional Alignment: Represent debug progress, technical insights, and status with clarity and impact at the leadership level, ensuring alignment and accountability across cross-functional teams.
• Roadmap Influence: Provide regular, detailed technical feedback from the field to directly influence AMD's software and hardware roadmaps.
• Future Architecture: Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement.
• Mentorship: Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders.

Preferred Experience

• Advanced experience in system architecture, hardware/firmware debug, and customer-facing engineering roles (HPC or AI/ML focus preferred).
• Deep understanding of Server/Rack system architecture (x86, GPU, PCIe, Interconnects).
• Strong proficiency in System Firmware (BIOS/UEFI, BMC/OpenBMC) debug, update flows, and deployment strategies.
• Experience with system bring-up and debugging tools (oscilloscopes, logic analyzers, ITP, JTAG).
• Knowledge of power delivery, thermal management, and mechanical form factors in datacenter environments.
• Leadership: Proven track record of leading technical teams through complex problem-solving scenarios and interacting with executive leadership.
• Travel: Ability to travel to customer, factory and company locations

Academic Credentials

Bachelors, Masters, or PhD in Electrical Engineering, Computer Engineering, or Computer Science.

LOCATIONS:

• Seattle, WA., Austin, TX., or Santa Clara, CA.

This role does not support visa sponsorship.

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's Responsible AI Policy is available here.

This posting is for an existing vacancy.