Principal - Solution Engineering

Portage Ventures GP Inc.; Toronto (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Portage Ventures GP Inc. is seeking a Principal, Solution Engineering with extensive experience in AI-powered digital healthcare solutions. In this role, you will lead pre-sales efforts, partner with healthcare organizations, and influence go-to-market strategies.

The ideal candidate has 7-10+ years in Solutions Engineering and a strong understanding of AI's role in healthcare. This position promotes collaboration across teams and with prospective clients to enhance consumer health experiences.

Qualifications

• 7–10+ years of Solutions Engineering / Pre‑Sales experience.
• Strong understanding of AI in healthcare technology.
• Experience with healthcare digital health solutions.

Responsibilities

• Lead pre‑sales efforts showcasing League’s platform capabilities.
• Design innovative digital experiences in healthcare.
• Work cross‑functionally to implement health experiences.

Skills

Solutions Engineering / Pre‑Sales experience

AI/ML solutions experience

Excellent storytelling and communication skills

Education

Bachelor’s Degree equivalent

Tools

Platform‑as‑a‑Service

Software‑as‑a‑Service

Job description

About League

Founded in 2014, League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high‑engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

Position Summary

The Solution Engineering team is a critical part of League’s growth organization, focused on applying League’s platform capabilities to power new digital consumer experiences in healthcare.

Through collaborating with League’s market development, strategic sales, customer, partner, product and implementation teams, Solution Engineering partners with the world’s leading healthcare organizations to design new digital business models, products, and experiences. League’s growth organization supports organizations across the Payer, Provider, Life Sciences, and Consumer Health markets.

As Principal, Solution Engineering, you serve as the technical and subject matter expert within League's Solutions Engineering team. You are responsible for demonstrating a deep mastery of the League platform, as well as specifically showcasing how we architect, integrate, and deploy LLM‑powered agent teams to solve complex customer and user challenges in healthcare. Your expertise will be key in articulating how AI‑powered solutions deliver a highly personalized and efficient digital health experience for consumers.

Responsibilities

• Lead the pre‑sales effort, partnering with Strategic Account Directors to showcase League’s platform capabilities, understand prospective customers' business and digital requirements, visualize League’s platform capabilities, and collaborate to align their needs with League’s market‑leading solutions.
• Partner with prospective customers and their business, product, digital and IT teams to design ‘what’s possible’ in redefining the role of digital experiences and AI in delivering healthcare and benefits for millions of consumers.
• Demonstrate deep knowledge of League’s platform, technology, and AI capabilities, architect solutions, and articulate how those solutions connect to key business drivers such as growth, service automation, experience transformation, engagement, and population health.
• Bring League’s platform capabilities to life through live demos, presentations, mock‑ups and demonstrations, partnering with product, design, and engineering teams to show how AI‑powered features and agent teams enhance consumer health experiences and deliver measurable outcomes.
• Work cross‑functionally with customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch and scale new digital health experiences. Leverage AI expertise to influence and evolve League’s go‑to‑market strategy.
• Support Strategic Account Directors on RFP/RFIs, partner contracts, and technical evaluations.
• Security‑Related Responsibilities
  • Compliance with Information Security Policies.
  • Ensure access management is performed in compliance with the employee's role and responsibilities.
  • Execute League's policies and procedures within the department/team.
  • Notify HR, Legal, Compliance and Security of any incidents, breaches or policy violations.

What We’re Looking For

• 7–10+ years of Solutions Engineering / Pre‑Sales experience.
• 10–15+ years of total professional experience.
• Experience leading solution architecture and software demonstrations for AI‑native and/or AI‑enabled/integrated healthcare IT, digital health and/or patient engagement solutions.
• Direct experience with AI/ML solutions in a technical and/or pre‑sales capacity.
• Experience partnering with cross‑functional teams (Product Marketing, Delivery) to bring new innovations to market across the go‑to‑market lifecycle.
• Strong understanding of AI’s place in the broader healthcare technology ecosystem, including secure integration with healthcare data sources.
• Experience with Platform‑as‑a‑Service or Software‑as‑a‑Service.
• Excellent storytelling and communication skills, presenting complex solutions to executive, technical and/or non‑technical audiences.
• Bachelor’s Degree equivalent.

Nice‑to‑Have

• Healthcare industry experience in sales, business development and/or strategy consulting.
• Master’s Degree equivalent.
• Product Management, Engineering, or Solution Architecture experience.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact [e-mail].