Principal Software Engineer - PMTS

salesforce.com, inc.; San Francisco (CA); On-site; USD 197,300 - 344,700; Full time

Benefits offered by this job

401(k)

Employee stock purchase program

Medical/dental/vision insurance

Job summary

Salesforce is seeking a Senior AI Platform Architect to architect, design, implement and deliver highly scalable AI products to customers. You will partner with data scientists, software engineers, ML engineers, UX and product managers in a highly collaborative environment.

The role requires deep technical leadership, driving architecture principals, and long-term design strategies across multiple projects.

Qualifications

• 12+ years building scalable SaaS applications.
• Ability to mentor engineers and drive architecture concepts.
• Experience designing systems for performance and scalability.
• Strong knowledge of OO programming with Java.
• High proficiency in Node.js/JS web frameworks.

Responsibilities

• Architect, design, implement, test and deliver scalable AI products.
• Define software architecture and enterprise capabilities (scalability, fault tolerance).
• Design sophisticated systems, collaborating with senior engineers and architects.
• Craft vision and roadmaps via architectural principles and standards.
• Analyze product strategy and technical feasibility.
• Deliver technical reports and presentations to customers and industry events.
• Communicate with staff at all levels and motivate teams.
• Mentor developers to meet business and quality requirements.
• Troubleshoot complex production issues and interface with support.

Skills

SaaS architecture

Project delivery

Mentoring

Performance optimization

Java

Node/JS

Web tech stack

SQL/PLSQL

Agile/SDLC

Communication

Tools

JUnit

Selenium

AWS SageMaker

Terraform

Spinnaker

Kubernetes (EKS/GKE)

Job description

This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi‑functional role that requires building alignment and communication with several engineering organizations. We work in a highly collaborative environment, and you will partner with a highly cross‑functional team comprised of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers to build AI Apps. We value execution, clear communication, feedback and making learning fun.

Responsibilities

• Architect, design, implement, test and deliver highly scalable AI products into the hands of customers
• Be accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Independently design sophisticated software systems for high‑end solutions, while working in a consultative fashion with other senior engineers and architects in AI Cloud and across the company
• Determine overall architectural principles, frameworks, and standards to craft vision and roadmaps
• Analyze and provide feedback on product strategy and technical feasibility
• Drive long‑term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
• Actively communicate with, encourage and motivate all levels of staff
• Be a subject matter expert for multiple products, while writing code and working closely with other developers, QA, PM, and UX to ensure features are delivered to meet business and quality requirements
• Troubleshoot complex production issues and interface with support and customers as needed

Required Skills

• 12+ years of experience in building highly scalable Software-as-a-Service applications/platform
• Proven ability to independently craft and deliver large sophisticated projects
• Proven ability to mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical development
• Experience building technical architectures that address complex performance issues
• Deep knowledge of object oriented programming and experience with at least one object oriented programming language, preferably Java
• High proficiency in at least one high‑level programming language and web framework (NodeJS, Express, Hapi, etc.)
• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
• Data model design, database technologies (RDBMS & NoSQL), and languages such as SQL and PL/SQL
• Experience delivering or partnering with teams that ship AI products
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
• Prior experience of building highly scalable AI Platforms or applications
• Demonstrated ability to drive long‑term design strategies that span multiple complex projects
• Experience delivering technical reports and presentations to customers and at industry events
• Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams to resolve critical issues
• Experience with the full software lifecycle in highly agile and ambiguous environments
• Excellent interpersonal and communication skills

Preferred Skills

• Solid experience in API development, API lifecycle management and/or client SDKs development
• Experience with machine learning or cloud technology platforms like AWS SageMaker, Terraform, Spinnaker, EKS, GKE
• Experience with AI/ML and Data science, including Predictive and Generative AI
• Experience with data engineering, data pipelines or distributed systems
• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
• Familiarity with Salesforce APIs and technologies
• Ability to support/resolve production customer escalations with excellent debugging and problem‑solving skills

Compensation and Benefits

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Equal Opportunity Employer

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Employees or potential employees will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Know your rights: workplace discrimination is illegal.