Principal Software Engineer, Mobile

ServiceTitan; United States; On-site; USD 247,000 - 396,000; Full time

Benefits offered by this job

Flextime

Health benefits

Parental leave

Job summary

ServiceTitan is seeking a Principal Software Engineer to set the technical direction for our mobile platform across iOS and Android. You will own architecture, drive the long-term vision, and lead investments in performance, reliability, observability, and developer productivity.

You’ll mentor engineers, collaborate with product teams, and shape the mobile roadmap. This role suits a senior technologist with strong system design skills and a track record of delivering scalable mobile solutions.

Qualifications

• 15+ years of industry experience in mobile engineering, with scale.
• 10+ years in senior roles designing APIs, abstractions and tools for engineers.
• Expert native iOS (Swift, UIKit/SwiftUI) and/or native Android (Kotlin, Jetpack) with depth in one platform.

Responsibilities

• Own the short- and long-term mobile platform vision end-to-end.
• Design, build, and improve systems powering iOS and Android apps for scale, security, reliability and performance.
• Improve efficiency by building tools and systems for mobile engineers.
• Mentor engineers and drive cross-team collaboration.
• Collaborate with product managers and customers to align roadmaps and metrics.
• Contribute to mobile roadmap and resource planning.

Skills

Mobile architecture

iOS

Android

APIs

SDKs

Performance engineering

Observability

CI/CD

Code review

Mentorship

Education

BS/MS/PhD in Computer Science or Engineering

Tools

Firebase Crashlytics

Datadog

New Relic

Application Insights

Fastlane

Bitrise

GitHub Actions

TeamCity

Job description

ServiceTitan is the operating system for the trades. Our mobile platform puts that operating system in the hands of technicians and business owners in the field, and it has to work flawlessly, at scale, every time. We're looking for a Principal Software Engineer to set the technical direction for that platform — across iOS and Android — and raise the bar for how our mobile engineers build, ship, and scale software.

You’ll own platform architecture, drive the long-term technical vision for mobile, and lead major investments in performance, reliability, observability, and developer productivity. You’ll influence mobile strategy across multiple product teams and build systems that scale to millions of users in the field.

What you’ll do

• Own: Own the short- and long-term technical vision for the mobile platform, end to end.
• Design and revamp: Design, build, and improve the critical systems powering ServiceTitan’s iOS and Android apps. Improve the security, availability, reliability, and performance of our mobile products. Drive and participate in major architectural and strategic decisions, especially those related to scale.
• Improve efficiency: Build tools and systems that increase the efficiency of every mobile engineer. Improve performance, processes, and quality across the mobile organization.
• Discover: Identify opportunities to extract or build shared systems that benefit multiple mobile teams.
• Empower: Mentor and guide engineers across the mobile organization and beyond.
• 60% development, 40% everything else.
• Team building: Partner with Recruiting on interviewing candidates and co-own lead generation (tech talks) and screening.
• Strategy: Contribute to the mobile roadmap and resource planning.
• Measure success: Define metrics for success and track them consistently.
• Collaborate: Communicate clearly with cross-functional partners — engineers, product managers, customers, and other stakeholders.

What you’ll need

• 15+ years of industry experience, including building large-scale, consumer or enterprise mobile applications.
• 10+ years in senior engineering roles, designing APIs, abstractions, and tools used by other engineers.
• Expert-level knowledge of native iOS development (Swift, UIKit/SwiftUI, Xcode) and/or native Android development (Kotlin, Jetpack, Android Studio) — deep expertise in one platform with strong working knowledge of the other.
• Proven experience architecting mobile apps for scale: modularization, offline-first design, dependency injection, and clean separation of concerns.
• Experience taking existing mobile codebases from monolithic to modular, domain-based architectures.
• Strong background in mobile performance engineering — app startup time, memory and battery efficiency, rendering performance, and crash-free rates.
• Experience with mobile observability and monitoring tools (for example, Firebase Crashlytics, Datadog, New Relic, or Application Insights).
• Experience with mobile CI/CD pipelines and release automation (for example, Fastlane, Bitrise, GitHub Actions, or TeamCity).
• Deep familiarity with version control, unit and UI testing, debugging, and profiling tools standard to mobile development.
• Experience integrating large-scale third-party SDKs and APIs into mobile apps.
• Working knowledge of cloud infrastructure supporting mobile backends (Azure, AWS, or similar).
• Ability to empathize with our users and champion their experience.
• Strong communication and technical writing skills.
• B.S., M.S., or Ph.D. in Computer Science, Engineering, or a related technical field.

Be Human With Us

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $263,800 USD - $395,600 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $246,500 USD - $369,700 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.