Principal Software Engineer - Frontend, Developer Experience

Palo Alto Networks; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Palo Alto Networks is seeking an experienced Developer Experience engineer to improve UI/UX for our observability SaaS platform. You will craft fast, intuitive interfaces that help developers diagnose incidents across petabytes of telemetry data.

You will collaborate with Product, Design, and Engineering to translate complex data into actionable visuals, own parts of the UI architecture, and mentor peers to deliver reliable, scalable user experiences at scale.

Qualifications

• Own projects from inception to delivery with cross-functional teams.
• Experience with observability tools and large-scale distributed systems.
• Curiosity and motivation to learn deep, complex domains.
• Ability to seek feedback and ask for help when needed.
• Collaborative working style in a fast-evolving space.
• Fluency in building products with TypeScript and React.

Responsibilities

• Drive development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations.
• Collaborate closely with product managers, designers, and other engineers to translate complex observability data into intuitive interfaces and workflows.
• Question designs, incorporate user feedback, and own the quality of what you ship.
• Work with engineers across the organization to evolve the architecture powering our UIs and APIs (TypeScript, React, GraphQL, NodeJS).
• Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development.
• Share accountability with UI-focused engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure to improve efficiency.
• Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship and engineering infrastructure improvements.
• Contribute to the direction of the product, and help evolve the overall platform architecture to meet product and scale needs.

Skills

Project ownership

Observability experience

Curiosity

Feedback-driven

Collaborative

Tools

TypeScript

React

GraphQL

NodeJS

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Team:

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including DoorDash, affirm, and Zillow.

Job Summary

The Developer Experience group is focused on improving the experience for our end users across our industrial-scale Software-as-a-Service observability platform. We are seeking experienced engineers who can craft intuitive, fast, and reliable user experiences empowering software engineers to diagnose and resolve incidents with confidence. You will collaborate directly with Product, Design, and engineering peers to build interfaces that help developers navigate complex environments with petabytes of telemetry data, turning that data into actionable, easy-to-understand visualizations and workflows.

Key Responsibilities

• Drive development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations.

• Collaborate closely with product managers, designers, and other engineers to translate complex observability data into intuitive interfaces and workflows.

• Question designs, incorporate user feedback, and own the quality of what you ship.

• Work with engineers across the organization to evolve the architecture powering our UIs and APIs (TypeScript, React, GraphQL, NodeJS).

• Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development.

• Share accountability with UI-focused engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure to improve efficiency.

• Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship and engineering infrastructure improvements.

• Contribute to the direction of the product, and help evolve the overall platform architecture to meet product and scale needs.

Qualifications

Required Qualifications

• Independently own projects from inception to delivery while collaborating with product managers, UX designers, and other engineers.

• Experience using observability tools and/or working with large-scale distributed systems to empathize with our customers and understand their observability challenges.

• Curiosity and motivation to learn deep, complex domains.

• A habit of seeking feedback to improve your work and the ability to ask for help when you need it.

• A flexible, collaborative working style in a rapidly evolving space.

• Fluency in building products with TypeScript and React.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

• /yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes