Principal Software Engineer

Cengage Group; Wilmington (DE); On-site; USD 140,000 - 190,000; Full time

Job summary

Cengage Group in the United States is seeking a technology leader to direct critical systems for education platforms and to build and lead remote software engineering teams. You will drive agile development, partner with product and design, and focus on delivering high-availability enterprise software that serves millions of learners.

You will balance technical composing with product building, lead multi-functional teams, and ensure customer outcomes through data-driven decisions and continuous

Responsibilities

• Design, architect, and implement new features and functionality with the expectation that you will own and drive the development using an iterative methodology and deliver products that scale to support our millions of customers.
• With product partners, customers and other technologists to understand customers’ content, learning and technological needs; provide guidance on technology solution options.
• Communicate sophisticated technical information clearly across product and technology teams, learning designers, interface designers and domain authorities in different parts of the organization.
• Supervise product performance, analyze performance data, and gather user feedback to continuously iterate and improve the product so our customers enjoy a consistently reliable and high-performing experience with our platforms, available 24/7. Conduct post-release evaluations, retrospectives, and A/B testing to advise future product enhancements and strategic decision-making.
• Adopt agile methodologies and the principles of a customer centric product model to drive iterative development, continuous improvement, and rapid time-to-market. Work closely with multi-functional teams to define user stories, prioritize backlog items, and ensure timely and high-quality product releases.
• Stay up to date with emerging technologies and industry trends and integrate relevant advancements into our product roadmaps.

Job description

United States

Full time

R2026-711

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

What you'll do here:

Lead all aspects of critical systems for delivering innovative education technology platforms. Specifically, you will lead technology teams in our Internal Operations business unit which includes our Content Systems, Content workflows and Content AI platforms. As a successful technology leader, you will build and lead remote software engineering organizations using agile principles to architect and deliver high availability enterprise software. You will partner closely with product and design teams and lead through data driven insights. You will be obsessing about customer outcomes in every decision made and drive measurable improvements in user engagement.

In this role, you will balance your time between technical composing and product building for software development teams that work on content workflow automation, application development, and platform support. This is a multi-functional and agile team environment. You will work jointly with other technology and product leads to provide direction and leadership to the agile teams. Feel comfortable with situational leadership, able to lead or collaborate as needed.

• Design, architect, and implement new features and functionality with the expectation that you will own and drive the development using an iterative methodology and deliver products that scale to support our millions of customers.

• With product partners, customers and other technologists to understand customers’ content, learning and technological needs; provide guidance on technology solution options.

• Communicate sophisticated technical information clearly across product and technology teams, learning designers, interface designers and domain authorities in different parts of the organization.

• Supervise product performance, analyze performance data, and gather user feedback to continuously iterate and improve the product so our customers enjoy a consistently reliable and high-performing experience with our platforms, available 24/7. Conduct post-release evaluations, retrospectives, and A/B testing to advise future product enhancements and strategic decision-making.

• Adopt agile methodologies and the principles of a customer centric product model to drive iterative development, continuous improvement, and rapid time-to-market. Work closely with multi-functional teams to define user stories, prioritize backlog items, and ensure timely and high-quality product releases.

• Stay up to date with emerging technologies and industry trends and integrate relevant advancements into our product roadmaps.